The Hospice RN Case Manager is responsible for the planning, coordination and delivery of quality hospice care ensuring compliance in accordance with company standards and federal, state, and local standards, guidelines, and regulations.
Sign-On Bonus Available!
Essential Activities and Tasks
Care Management and Service Delivery
Provides ongoing assessment and nursing care to patient in homes and health care facilities. Ensures an accurate evaluation of patient needs, develops and implements a comprehensive care plan that addresses current needs. Follows current nursing professional standards of practice and agency approved protocols for hospice. Provides quality plan and symptom management for the comfort of patients. Communicates with other health care providers about changes in condition and patient needs. Assesses patient and caregiver needs and provides education when necessary. Commitment to high quality customer service for internal and external customers. Oversees the implementation of the patient's Plan of Care. Evaluates the effectiveness of the plan on an ongoing basis. Prepares for IDG by reviewing Plan of Care, reconciling medications and projecting patient/family needs. Quality and Compliance Management
Audits and maintains current and accurate patient records through use of laptop computers and paper/chart documentation in accordance with policies, federal, state, and local guidelines. Participates in quality improvement projects as needed. Maintains knowledge of requirements of regulatory agencies, accrediting bodies, and third party payers. People Management and Development
Coaches and influences the work of LPN Field Staff and Hospice Aides regarding the performance expectations of their position. Fosters a positive work environment that attracts, retains, and motivates employees. Interviews, selects, and orients new employees. Defines, establishes, and promotes performance expectations so staff understands and demonstrates excellence through high quality and consistent performance. Evaluates job performance of staff in accordance with the company policy and procedure and provides developmental guidance to staff for improved performance and growth. Monitors accountability with organization requirements prescribed by the Employee Handbook. Participates in the development, planning, scheduling, conducting, and monitoring of in-service training programs, on-the-job training, and orientation programs for departmental staff. May assist to ensure that there is a reasonable and sufficient plan for staffing should a direct report be absent or a position be vacant. Responds timely and thoughtfully to questions, requests, and work product from departmental staff that has been provided for review and approval. All other duties as assigned.
Current unencumbered license for the state of Ohio to practice as a Registered Nurse (RN) required. Experience
One year experience in acute care or medical-surgical nursing required. Experience in hospice preferred. Proficiency with Windows, Microsoft Office (Word, Excel, PowerPoint), and the internet required. Proficiency with electronic medical records (EMR) preferred. Other Requirements
Must be able to read, write, speak, and understand the English language. Must possess a valid driver's license and acceptable driving record. Must be insurable under professional liability and crime coverage policies as specified by insurance carrier underwriting standards.
About Ohio Living Home Health and Hospice of Greater Cleveland
Ohio Living is among the country's leading faith-based, comprehensive resources on aging well. Since 1922, Ohio Living has defined the highest standards of quality of life for adults. Recognized for quality, innovation, and a positive work environment, we are proud of our reputation for consistently exceeding the needs and expectations of those we serve. At Ohio Living, our mission is the heart of... our organization.
Our intention is to have employees who are passionate about making their personal mission statement come to life each day at work! Be it through providing healing, eradicating loneliness in older adults, contributing to efficiencies, streamlining processes, being dependable, sparking creativity or something else, the demonstration of HOW you do your job is just as important as WHAT you do in your job.
Alongside our valued employees, we are making a difference throughout the state of Ohio in the lives of those that need healthcare or those embracing the next chapter of their lives. Sustained members of our team demonstrate accountable behavior and share our values of customer service, innovation, integrity, financial stewardship, leadership and care.
At Ohio Living Home Health and Hospice in Greater Cleveland, a premier provider of home health and hospice services throughout Ashtabula, Cuyahoga, Geauga, and Lake counties, we provide an engaging, team?oriented workplace dedicated to career, family and faith. We are committed to recognizing our employees for a job well done, supporting employee training and development, and promoting work-life balance and wellness of body, mind and spirit. And depending on an employee's status, we offer affordable medical, dental, and vision insurance, 403b retirement savings, paid time off, education assistance, and much more.
Ohio Living Home Health and Hospice is a wholly owned subsidiary of Ohio Living, headquartered in Columbus. Our Ohio-based services range from a variety of housing options in one of our life plan communities through the full continuum of care to post-acute home health and hospice support for adults, wherever they live.