The Registered Nurse (RN) Case Manager is responsible for ongoing assessment of patient and family care needs, focusing mainly on physical, medical, and safety needs. The RN Case Manager coordinates the patient’s and family’s plan of care through working with the interdisciplinary team to continuously identify physical, psychosocial, spiritual, environmental and safety needs. Reporting to a Team Manager, the RN Case Manager serves a caseload of up to 15 patients and their families.
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Must have the ability to perform a complete nursing physical assessment, develop a comprehensive care plan and respond to the needs of patients and families in the home setting, which include SNF, RCFE/Board & Care. Must be able to cope with patient/family emotional stress and be tolerant of individual lifestyles without judgment. Must have ability to establish professional boundaries and maintain cooperative relationships with professionals. Must demonstrate excellent interpersonal communication skills, customer service skills, initiative, dependability and good judgment. Must be able to work collaboratively as part of an interdisciplinary team, as well as independently, and problem solve in a crisis situation. Must take (and pass with 85% or more) a medication calculation competency exam annually.
Hospice East Bay provides compassionate end-of-life services to terminally ill patients in our community, while offering emotional, spiritual, logistical and bereavement support for their families and caregivers. Our vision is to build a diverse workplace that is both professionally stimulating and personally satisfying—an environment of collaboration, celebration, opportunity and growth.