The Dean of Students Office at The College of New Jersey invites applications for a Case Manager Specialist. This position is a twelve-month full time position that will support to the Care Team, Dean of Students office, and Behavior Assessment and Response Team by providing administrative, outreach, and referral support to students, faculty, staff and parents.
The Case Manager Specialist will provide crisis management support, direct service and intervention, as well as administrative and planning support. The Case Manager Specialist is responsible for providing support, assistance, and follow-up to care incidents related to students in distress and their ability to successfully manage the college environment. They engage directly with students, parents/guardians, and key College staff regarding mental health and other critical incident management. They will provide direct service/coaching to students through individual meetings. They provide assistance to the Dean of Students and Associate Dean of Student by providing direct-service, crisis-management support, and intervention (not psychological counseling). They will assist in managing any crisis/emergency situation pertaining to students, including, but not limited to, incidents of student suicide attempts, student death, significant classroom disruptions, significant behavioral issues, physical assaults, sexual assaults, criminal activity, escalating student conflicts, and medical emergencies (in conjunction with appropriate campus partners, i.e., Dean of Students, Counseling and Psychological Services, Campus Police, Academic Affairs, Records & Registration, Finance, etc.). They will coordinate academic accommodations; administrative liaising with on-campus stakeholders.
The Case Manager Specialist will assist the Dean of Students and Associate Dean of Students in facilitating Behavior Assessment Response Team and Care Team meetings. They communicate and coordinate on a regular basis with a wide range of Department constituents and multiple off-campus agencies. They maintain Dean of Students case records, confidential files, student data management system. They coordinate with Disability Support Services, Educational Opportunity Fund, Counseling & Psychological services for Care case updates and action plans. The Case Manager Specialist will follow up with departments and community agencies to determine and/or recommend best resources available to students in need of support
The Case Manager Specialist will develop and implement workshops and training sessions to assist College staff and faculty in identifying and addressing problem situations involving students.
Qualifications for this position include:
Graduation from an accredited college with a Bachelor's degree.
Applicants who do not possess the required education may substitute experience on a year for year basis.
One (1) year of professional experience in different aspects of administration and business practices; including design and implementation of policy and procedures, vendor service contracts and improving and updating management practices.
Experience in case management, provision of administrative, program and project support highly preferred.
Experience with technology highly preferred.
Preferred qualifications include:
Masters degree in Social Work, Counseling, Higher Education, or related field preferred.
Experience in higher education and crisis management environment preferred.
The state title for this position is Professional Services Specialist 4. It is aligned with the American Federations of Teachers (AFT) bargaining unit. The starting salary for this position is step 1, U18 $45,268.50. This position includes a comprehensive benefits package including health, dental and prescription, as well as generous sick and vacation leave.
Applicants should forward their cover letter, resume and three professional references. Applications will be accepted until December 18, 2017 or until the position is filled. Applications received after that date will only be accepted if a suitable candidate has not been identified. Final offer of employment will be contingent upon successful completion of a background investigation.
Founded in 1855, TCNJ is a highly selective public institution that has earned national recognition for its commitment to excellence. TCNJ emphasizes the undergraduate residential experience and offers targeted graduate programs. The College's seven schools - The Arts and Communication; Business; Humanities and Social Sciences; Education; Science; Nursing, Health, and Exercise Science; and Engineering - offer degrees to nearly 6,800 students. The College's distinguished faculty of 348 full-time members provides a 13 to 1 student to faculty ratio, and eighty-five percent of classes have enrollments of 30 or fewer. TCNJ's picturesque campus is located on 289 tree-lined acres in suburban Ewing, approximately five miles from New Jersey's state capital of Trenton, and 60 minutes from both Philadelphia and New York City. A 95 percent freshman to sophomore retention rate and a six-year graduation rate of 86 percent speak to the quality of the TCNJ experience.
To enrich education through diversity, The College of New Jersey is an Equal Opportunity Employer. The College has a strong commitment to achieving diversity among faculty and staff, and strongly encourages women and members of underrepresented groups to apply.
The College of New Jersey, founded in 1855 as the New Jersey State Normal School, is primarily an undergraduate and residential college with targeted graduate programs. TCNJ's exceptional students, teacher-scholars, staff, alumni, and board members constitute a diverse community of learners, The College of New Jersey, founded in 1855 as the New Jersey State Normal School, is primarily an undergra...duate and residential college with targeted graduate programs. TCNJ's exceptional students, teacher-scholars, staff, alumni, and board members constitute a diverse community of learners, dedicated to free inquiry and open exchange, to excellence in teaching, creativity, scholarship, and citizenship, and to the transformative power of education in a highly competitive institution. The College prepares students to excel in their chosen fields and to create, preserve and transmit knowledge, arts, and wisdom. Proud of its public service mandate to educate leaders of New Jersey and the nation, the College will be a national exemplar in the education of those who seek to sustain and advance the communities in which they live.