Under the direction of the Vice President of Foster Care, the Director of Foster Care manages the overall functioning of the Foster Care staff in order to assess the service needs of clients, and plan and deliver services for assigned clients within ucan policies, procedures and practices. The Director will manage the intake and case assignment for the foster care program. In addition facilitate healing through Trauma Informed practice and Positive Youth development, while utilizing UCAN’s Clinical Philosophy.
Monitoring Service Delivery
Monitors the documentation of programming for clients into the client service plans. Monitors attendance and participation of case management staff to all clinical staffings related to the program clients. Provides follow-up with Foster care employees to ensure resolution of all critical incidents, unusual incidents, crisis situations and hotline reports for clients. Provides regular individual supervision to direct reports to ensure client’s needs are being met and documented in accordance with program standards, DCFS, and UCAN policy. Reviews, modifies and approves all written assessments, service plans and reports for clients assigned to team to ensure appropriateness, accuracy and timeliness in SACWIS and Profile as required by program standards. Follows up with case management supervisor to ensure resolution of all critical incidents, unusual incidents, placement issues, crisis situations and hotline reports for clients assigned to team. Leads the documentation efforts to ensure compliance with performance based contracting expectations In conjunction with other foster care staff makes critical case decision around issues of: safety and risk; appropriate placement; permanency options; and family visitation.
Identifying and Addressing Program and Client Needs Guides case management supervisors to make casework plans and decisions based on clinically appropriate, best practice, and ethical considerations. Guides and directs case management supervisors during case crises to minimize trauma for the client and to support the case manager When necessary, provides clinically appropriate individual, family or group intervention to support the case manager’s work. Uses population specific knowledge and expertise in developing case plans and intervention strategies Understands the Mental Health diagnoses of clients and assists case managers in planning services that consider those needs Considers any cultural factors that may be impacting the client or the appropriateness of services, and proficiently addresses them to provide needed services
Developing and Leading Employees Develops training plan to ensure that all new foster care casework staff are oriented and according to program and department guidelines to ensure all new employees are ready and able to perform as necessary. Ensures that all case management supervisors are settings and evaluating clear and collaborative individual performance goals for direct reports. Encourages foster care employee development by supporting training, assigning challenging work, and delegating tasks when appropriate. Coaches and mentors direct reports around employee interests and career goals. Provides critical feedback to residential employees around areas of development for increased performance. Recognizes and rewards residential employee performance, initiative and decision-making (rapid rewards, employee of the month, etc.) Completes meaningful Annual Performance Reviews for all direct reports and submits on time. Supervises and provides leadership to foster care program staff in order to achieve maximum utilization of personnel.
Program Administration and Planning Plans for intake levels, and staffing changes to hire case management staff accordingly to meet program needs. Implements programming that will increase the efficiency of the program and improve the delivery of services to clients. Maintains current knowledge and acts as a resource for employees on updated DCFS, ucan, and legal requirements for service delivery and documentation. Explains ucan and DCFS procedures to employees in order to assist them in utilizing all available resources for clients. Uses clinical and population specific knowledge to develop and plan appropriate services and programming for clients Accurately completes all reports and documentation required by DCFS and other contracting and regulatory bodies. Ensures all Medicaid documentation is completed and submitted as required. Ensures that Crisis Management protocols for the department are followed. Manages departmental budget by following Finance Dept. procedures in approving petty cash, payments, check requests, mileage and expense reimbursements and other program expenses. Manages employee job performance by following HR procedures and documentation requirements for: hiring; job scheduling and assignment; disciplinary actions; recommendations for salaries, raises, promotions, demotions and terminations.
Quality and Accountability
Ensures contract and/or funder performance requirements are met and reports results as necessary. Follows all applicable regulatory standards, including but not limited to: COA standards, IDCFS licensing regulations, IDCFS policy and procedure, CPS/ISBE policy and procedure, and Medicaid procedures. Follows all applicable regulatory standards, including but not limited to: COA standards, IDCFS licensing regulations, IDCFS policy and procedure, CPS regulations, and Medicaid procedures. Strategizes with Quality Management and other management staff, on program evaluation and methods for CQI measures regarding file quality, client outcomes, staff development, supervision, client services and other issues related to program quality. Leads program in accountability, quality and compliance through example and modeling behavior. Ensures compliance with ucan Continuous Quality Improvement initiatives and corrective plans. Implements policy, practice and procedural changes to better serve clients and to comply with regulations.
Networking and Team Building Builds strong interpersonal relationships with team and among the team members Facilitates regular and productive team meetings and encourages team member participation Defines each employee’s role and responsibilities within the team Delegates in an effective manner while considering individual skills and workloads Accepts feedback and ideas from team and is constructive when giving feedback Discusses alternative problem solving and is open to new ideas and ways of doing things Shares specialized knowledge and resources with team and other UCAN departments Coordinates services with multiple UCAN programs to ensure appropriate services for clients and teamwork between programs Plans for client transitions to other UCAN programs to provide seamless transition for clients and a cooperative team process.
MSW or MA/MS in a Human Service field required LCSW or LCPC preferred Illinois DCFS Child Welfare License preferred Five (5) year’s experience in Child Welfare Five (5) years of supervisory experience in Child Welfare
Special Knowledge and Qualifications: Has an understanding of trauma-informed practice Has an understanding of Positive Youth Development. Is open and respectful of cultural and socioeconomic characteristics of clients and is willing and competent to work with a diverse client population. Effective verbal and written communication skills. Working knowledge of the child welfare system. Ability to work both independently and a part of a high functioning team. Experience and ability to use computers for data entry, communication and report writing Car and valid Illinois driver’s license and insurance required
UCAN builds strong youth and families through compassionate healing, education, and empowerment. Since the Civil War, UCAN has served the most vulnerable children, youth, and families, and has grown over 145 years into a premier social service agency serving over 10,000 individuals annually. UCAN programs address the impact of trauma: with a consistent presence, meaningful programs, and unrivaled ...organizational diversity and cultural competence. These trauma-informed programs include clinical and counseling services, support for pregnant or parenting teens, foster care placement, a therapeutic youth home, a therapeutic day school, transitional living programs, workforce development, youth leadership development, and violence prevention. At the heart of it all, UCAN’s vision is that youth who have suffered trauma can become our future leaders. UCAN is a consistent and compassionate presence in the lives of those who are most at risk. We start with the premise that communities with challenges possess strengths upon which they can build. From this premise evolves an approach to community support that fosters collaboration with existing neighborhood resources to strengthen communities, one youth at a time. UCAN’s community efforts provide leadership development, supportive jobs for youth, individual healing, and mentoring. UCAN's founding is rooted in spirituality. In 1869, UCAN was founded by members of St. Pauls United Church of Christ (UCC) to provide a home for orphaned children of Civil War soldiers. The UCC and its predecessors have long advocated for social justice, including the struggle for the abolition of slavery and being the first to ordain African-Americans, women, and openly gay persons as clergy. Diversity is a core UCAN value, reflected in our staff, our minority-led Board of Directors, and our clients. It is vitally important that UCAN counteract the influence of discrimination on our communities, families and youth.