Advertised Summary Job Description: Reporting to the AVP of Student Conduct and Community Standards, the Case Manager works closely with the Student Conduct and Community Standards ("SCCS") team to provide students with information and/or access to resources. The Case Manager must be comfortable serving as a resource to victims/survivors/complainants and respondents who are engaged in the gender-based misconduct process. The Case Manager will serve as point of contact for students and other members of the University community who are interested in learning information about reporting, both within the University and to law enforcement, and the resources available to those involved. The Case Manager will also work with students who have reported incidents of gender-based misconduct and are seeking accommodations, but choosing not to engage the discipline process. The Case Manager regularly communicates and collaborates with Deans of Students, Title IX investigators, Equal Opportunity and Affirmative Action, Residential Life, University Apartment Housing, undergraduate Housing Services, Academic Affairs, Counseling and Psychological Services, Columbia Health, Sexual Violence Response, Ombuds Office, Parent and Family Programs, Columbia University Athletics, and Community Development.
a. Case Management. Provide all students and community members with information and resources available to those who report sexual and/or gender-based misconduct and/or those involved with the student conduct process. Through walk-ins, referrals, and incident reports, perform intake interviews to collect summaries of concerns and communicate possible courses of action with students, including University resources, conduct processes, and law enforcement where applicable. Advise students on their rights under University policies regarding gender-based misconduct. Meet with students to assess needs and create a case management plan. Collaborate with University partners to arrange academic and community accommodations. Refer students to appropriate confidential and non-confidential resources when necessary. Document case information and updates, referrals, and accommodations in Maxient database. b. Collaboration and communication. Collaborate with other departments throughout the University to coordinate delivery of services and ensure student needs are met. Assess, create, and implement successful methods of support to students who have reported and/or are engaged in the Gender-based Student Conduct process. c. Education, training, and program development. Through professional organization involvement and independent research, the Case Manager is responsible for staying current on trends and issues related to the field of sexual and gender-based misconduct. Educate University community about resources available when seeking accommodation and/or during a sexual and gender-based conduct process. Provide information, training and coaching to administrators, student groups, and student leaders. Assist in the development, implementation and analysis of a campus climate survey to customize education for the University community. d. Other duties as assigned
General Minimum Qualifications: A bachelors degree and/or its equivalent is required and a minimum of four years of related experience in the areas of student conduct, behavioral intervention, or counseling. Knowledge of complexities surrounding sexual assault, sexual harassment, and intimate partner violence cases in a university or college setting. Advanced degree preferred in Higher Education, Student Personnel Administration, Counseling, Law, Social Work, Psychology, or related field.
Additional Specific Minimum Qualifications: The qualified applicant must demonstrate dedication to the principles and values of the field of student conduct and have an understanding of FERPA, Clery, Title IX and trends pertaining to student conduct administration. The Case Manager must be comfortable working in a dynamic, urban, fast-paced, detail-oriented environment. The Case Manager must possess excellent analytical, organizational, and interpersonal skills as well as the ability to exercise superior judgment and discretion. Proven ability to handle multiple priorities while maintaining a high level of professionalism and attention to detail must be shown.
As a member of the National Collegiate Athletic Association (NCAA) and the Council of Ivy Group Presidents (Ivy League), it is imperative that members of the Columbia University community, in all matters related to the intercollegiate athletics program, exhibit the highest professional standards and ethical behavior with regard to adherence to NCAA, Conference, University, and Department of Intercollegiate Athletics and Physical Education rules and regulations.
Columbia University is an Equal Opportunity/Affirmative Action employer.
Internal Number: 126_168334
About Columbia University
Columbia University is one of the world's most important centers of research and at the same time a distinctive and distinguished learning environment for undergraduates and graduate students in many scholarly and professional fields. The University recognizes the importance of its location in New York City and seeks to link its research and teaching to the vast resources of a great metropolis. It seeks to attract a diverse and international faculty and student body, to support research and teaching on global issues, and to create academic relationships with many countries and regions. It expects all areas of the university to advance knowledge and learning at the highest level and to convey the products of its efforts to the world.