Reporting to the Director for Case Management, the Case Manager works closely with the Gender Based Misconduct and Interim Title IX Investigations team to provide students with information and access to resources. The Case Manager will serve as a point of contact for students and other members of the University community who are interested in learning information about reporting incidents of gender-based misconduct, both within the University and to law enforcement, and the resources available to those involved. The Case Manager is responsible for implementing and monitoring ongoing accommodations for students going through the discipline process. The Case Manager will also work with students who have reported incidents of gender-based misconduct and are seeking accommodations but choosing not to engage in the discipline process. The Case Manager must be comfortable serving as a resource to students who have experienced gender-based misconduct and students who are accused of having violated the University’s Gender-Based Misconduct and Interim Title IX policy. The Case Manager regularly communicates and collaborates with many colleagues and offices on campus including Deans of Students, the University Title IX Coordinator, Equal Opportunity and Affirmative Action, Student Conduct, Residential Life, University Apartment Housing, Undergraduate Housing Services, Academic Affairs, Counseling and Psychological Services, Columbia Health, Sexual Violence Response, Ombuds Office, Parent and Family Programs, Columbia University Athletics and Community Development, and Disability Services.
Case Management. Provide information to students and University community members. Refer students to available resources for those who report sexual and gender-based misconduct and/or for those engaged in the gender based misconduct or Interim Title IX discipline process. Perform intake interviews to collect summaries of concerns and communicate possible courses of action with students, including University resources, conduct processes and law enforcement, where applicable. Advise students on their rights under University policies regarding sexual and gender-based misconduct. Meet with students to assess needs and create a case management plan. Collaborate with University partners to arrange academic and community accommodations. Implement and monitor ongoing accommodations for students. Refers students to appropriate confidential and non-confidential resources when necessary. Document case information and updates, including interim measures, referrals and accommodations in Maxient database.
Collaboration and communication. Collaborate with other departments throughout the University to coordinate resources and ensure student needs are met. Assess, create and implement successful methods of support to students who have reported and/or are engaged in the gender-based misconduct or Interim Title IX discipline process.
Education, training and program development. Through professional organization involvement and independent research, the Case Manager is responsible for staying current on trends and issues related to the field of sexual and gender-based misconduct. Educate University community about resources available when seeking accommodation during a sexual and gender-based conduct process. Provide information, training and coaching to administrators, student groups and student leaders. Assist in the development, implementation and analysis of surveys to gain student and stakeholder input.
Other duties as assigned
A bachelor’s degree and/or its equivalent is required and a minimum of four years of related experience in the areas of student conduct, behavioral intervention or counseling. Knowledge of complexities surrounding sexual assault, sexual harassment and intimate partner violence cases in a university or college setting. The Case Manager must possess excellent analytical, organizational and interpersonal skills as well as the ability to exercise superior judgment and discretion.
Advanced degree preferred in higher education, student personnel administration, counseling, social work, psychology or related field. The applicant demonstrates dedication to the principles and values of the field of student conduct and has an understanding of FERPA, Clery, Title IX and trends pertaining to student conduct administration. The applicant has demonstrated ability to handle multiple priorities while maintaining a high level of professionalism and attention to detail. The applicant will be comfortable working in a dynamic, fast-paced and detail-oriented environment.
Columbia University is one of the world's most important centers of research and at the same time a distinctive and distinguished learning environment for undergraduates and graduate students in many scholarly and professional fields. The University recognizes the importance of its location in New York City and seeks to link its research and teaching to the vast resources of a great metropolis. It seeks to attract a diverse and international faculty and student body, to support research and teaching on global issues, and to create academic relationships with many countries and regions. It expects all areas of the University to advance knowledge and learning at the highest level and to convey the products of its efforts to the world.
What Information Do We Collect?
When you visit our website you may provide us with two types of information: personal information you knowingly choose to disclose that is collected on an individual basis and website use information collected on an aggregate basis as you and others browse our website.
Personal Information You Choose to Provide
We may request that you voluntarily supply us with personal information, including your email address, postal address, home or work telephone number and other personal information for such purposes as correspondence, placing an order, requesting an estimate, or participating in online surveys.
If you choose to correspond with us through email, we may retain the content of your email messages together with your email address and our responses. We provide the same protections for these electronic communications that we employ in the maintenance of information received by mail and telephone.
Website Use Information
Similar to other websites, our site may utilize a standard technology called "cookies" (see explanation below, "What Are Cookies?") and web server logs to collect information about how our website is used. Information gathered through cookies and server logs may include the date and time of visits, the pages viewed, time spent at our website, and the sites visited just before and just after ours. This information is collected on an aggregate basis. None of this information is associated with you as an individual.
How Do We Use the Information That You Provide to Us?
Broadly speaking, we use personal information for purposes of administering our business activities, providing service and support and making available other products and services to our customers and prospective customers. Occasionally, we may also use the information we collect to notify you about important changes to our website, new services and special offers we think you will find valuable. The lists used to send you product and service offers are developed and managed under our traditional standards designed to safeguard the security and privacy of all personal information provided by our users. You may at any time to notify us of your desire not to receive these offers.
What Are Cookies?
Cookies are a feature of web browser software that allows web servers to recognize the computer used to access a website. Cookies are small pieces of data that are stored by a user's web browser on the user's hard drive. Cookies can remember what information a user accesses on one web page to simplify subsequent interactions with that website by the same user or to use the information to streamline the user's transactions on related web pages. This makes it easier for a user to move from web page to web page and to complete commercial transactions over the Internet. Cookies should make your online experience easier and more personalized.
How Do We Use Information Collected From Cookies?
We use website browser software tools such as cookies and web server logs to gather information about our website users' browsing activities, in order to constantly improve our website and better serve our users. This information assists us to design and arrange our web pages in the most user-friendly manner and to continually improve our website to better meet the needs of our users and prospective users.
Cookies help us collect important business and technical statistics. The information in the cookies lets us trace the paths followed by users to our website as they move from one page to another. Web server logs allow us to count how many people visit our website and evaluate our website's visitor capacity. We do not use these technologies to capture your individual email address or any personally identifying information about you.
Notice of New Services and Changes
Occasionally, we may use the information we collect to notify you about important changes to our website, new services and special offers we think you will find valuable. As a user of our website, you will be given the opportunity to notify us of your desire not to receive these offers by clicking on a response box when you receive such an offer or by sending us an email request.
How Do We Secure Information Transmissions?
When you send confidential personal information to us on our website, a secure server software which we have licensed encrypts all information you input before it is sent to us. The information is scrambled en route and decoded once it reaches our website.
Other email that you may send to us may not be secure unless we advise you that security measures will be in place prior to your transmitting the information. For that reason, we ask that you do not send confidential information such as Social Security, credit card, or account numbers to us through an unsecured email.
How Do We Protect Your Information?
Information Security -- We utilize encryption/security software to safeguard the confidentiality of personal information we collect from unauthorized access or disclosure and accidental loss, alteration or destruction.
Evaluation of Information Protection Practices -- Periodically, our operations and business practices are reviewed for compliance with organization policies and procedures governing the security, confidentiality and quality of our information.
Employee Access, Training and Expectations -- Our organization values, ethical standards, policies and practices are committed to the protection of user information. In general, our business practices limit employee access to confidential information, and limit the use and disclosure of such information to authorized persons, processes and transactions.
How Can You Access and Correct Your Information?
You may request access to all your personally identifiable information that we collect online and maintain in our database by emailing us using the contact form provided to you within the site structure of our website.
Do We Disclose Information to Outside Parties?
What About Legally Compelled Disclosure of Information?
We may disclose information when legally compelled to do so, in other words, when we, in good faith, believe that the law requires it or for the protection of our legal rights.
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The right to download and store or output the materials in our website is granted for the user's personal use only, and materials may not be reproduced in any edited form. Any other reproduction, transmission, performance, display or editing of these materials by any means mechanical or electronic without our express written permission is strictly prohibited. Users wishing to obtain permission to reprint or reproduce any materials appearing on this site may contact us directly.
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