Rutgers, New Jersey Medical School, Department of Medicine – Division of Infectious Diseases, seeks a highly motivated Assistant Manager – Medical Case Management. Under the direction of the Program Director, the Assistant Manager, Medical Case Management will monitor and evaluate the Medical Case Management (MCM), Mental Health/Substance Abuse, Linkage to Care programs, financial counseling program, and community health worker program, within the Infectious Disease Practice (IDP).
Provides daily oversight and coordination of medical case management personnel (including outreach and navigators) and activities.
Develops, implements and revises program-specific policies and procedures as needed. Streamlines processes and procedures for maximum efficacy and best service delivery.
Reviews a representative sample of client case files/charts quarterly for compliance with MCM standards.
Demonstrates knowledge of HIV medical case management services and procedures including financial assessment, bio-psycho-social assessment, service coordination plan, documentation, referral protocols, confidentiality, and self-assessment training needs of the staff.
Directs and assists in the development of grant proposals and programmatic reporting to ensure the growth and viability of programs.
Creates an environment that promotes individual accountability, staff development and staff satisfaction with the work environment.
Networks within the community and is current on issues and activities which occur locally and on the state and national level as they relate to HIV/AIDS funding, treatment of persons with HIV/AIDS and relevant research issues.
Ensures program compliance with contracts, state and federal regulations and accreditation standards as are applicable.
Maintains effective working relationships and/or liaison with attending staff and community based organizations.
Develops service plans including referrals to appropriate service providers, community-based organizations, and entitlements for the client, family members, and/or partner(s). Assists with facilitating access to services in an empowering way that allows client to have control.
Conducts ongoing monitoring including regular reassessment, plan modifications, referrals, and recommendations, as well as client's needs, risks and progress as appropriate.
Minimum Education and Experience:
Master's Degree in Nursing, Social Work, or a health care related field required.
Minimum of four (4) years of clinical experience.
Recent experience in case management and supervisory experience required.
Equivalent education, experience and/or training may be substituted for the degree requirements.
Required Knowledge, Skills, and Abilities:
Ability to work effectively and collaboratively with interdisciplinary teams.
Demonstrates resourcefulness, effective written and oral communication, negotiating and analytical skills.
Recent experience supervising licensed staff.
Applicants with HIV/AIDS knowledge and experience will be given preference.
Physical Demands and Work Environment:
Exposure to blood-borne pathogens that require use of personal protective equipment.
Posting Number: 18ST2167
Location: Newark (RBHS)
Internal Number: 69989
About Rutgers University
Rutgers, The State University of New Jersey, is a leading national public research university and the state's preeminent, comprehensive public institution of higher education. Rutgers is dedicated to teaching that meets the highest standards of excellence; to conducting research that breaks new ground; and to turning knowledge into solutions for local, national, and global communities. As it was at our founding in 1766, the heart of our mission is preparing students to become productive members of society and good citizens of the world. Rutgers teaches across the full educational spectrum: preschool to precollege; undergraduate to graduate and postdoctoral; and continuing education for professional and personal advancement. Rutgers is New Jersey's land-grant institution and one of the nation's foremost research universities, and as such, we educate, make discoveries, serve as an engine of economic growth, and generate ideas for improving people's lives.