La Casa Norte is seeking a full-time Academic Case Manager for its Youth in College program, which provides housing, socio emotional, and academic support to youth that are experiencing homelessness and applying to or attending college. This year the program will expand to a cohort of 24 students. The ideal candidate will be enthusiastic to help students, knowledgeable of the college process, and be ambitious in all their responsibilities. We hope that this individual will be friendly, approachable, and serve as a positive role model for the students.
This is a Monday through Friday position with the ability to work some evenings and weekends.
Goal One: to promote the Youth in College program to possible candidates and provide a seamless, positive experience for all youth applying to the program.
Organize and manage all applications to the program, which will include systematically reviewing the applications, arranging them according to the different stages of the application process, and issuing decisions (acceptance, denial, or in progress).
Work with excellent organizational skills in order to ensure that each applicant receives adequate attention and a follow-through.
Act as a liaison between the Youth in College program and referring organizations, including high schools and transitional housing programs.
Actively recruit students who would be interested in applying to the program, which will include organizing information sessions and conducting outreach initiatives
Create a process in which students who do not meet the eligibility requirements can work towards fulfilling and completing those requirements.
Assist students with college applications, financial aid applications, and identifying the schools that are best aligned with student goals and aspirations.
Lead workshops on the college application process, including standardized test taking, financial aid applications, and personal statement writing.
Goal Two: to provide direct academic support that eases students’ transition to college and ensures that students receive comprehensive care
Meet with each student at least twice a month to provide direct academic support and advising on classes, financial aid, and common college concerns.
Determine the need for tutoring services, and assist the student in identifying a tutor.
In conjunction with other staff, develop and implement a curriculum that offers lectures and workshops designed to be engaging and cover essential academic topics
Develop an academic service plan for students who are at risk and provide life coaching that will put them on track for success.
Develop a working relationship with each college to understand their degree requirements, their academic services, and any other resources that can be useful to students.
Act as a liaison between the Youth in College program and each college, relaying common student concerns to the colleges, advocating for reforms and accommodations, talk and aiming to develop sustained relationships with the schools.
Work collaboratively with the student to provide assistance with students applying for financial aid through FASFA
Effectively oversee La Casa Norte scholarship processes and distribution.
Work collaboratively with the fellow Case Manager, and Program Coordinator to develop a plan to prevent all possible class withdrawals, obstacles and drop outs.
Goal Three: To work in a team approach to assist residents achieve individual goals
Create and regularly update individualized action plan for all students, with a strong focus on educational, housing and personal goals
Connect students as necessary to community resources, including public benefits, medical care, education, employment support, and mental health services.
Advocate for residents and support residents at external appointments as needed.
Schedule bi monthly meetings to check in about students educational and personal goals.
Participate in weekly staff meetings, and other meetings as instructed by the Program Manager or Director of Programs.
Accurately and promptly document all activities, services, and outcomes in all required formats (ClientTrack, HMIS, paper file, etc).
Goal Four: to create a welcoming, cohort environment for students that encourages peer-to-peer support
Lead and participate in program-wide cohort social activities
Schedule, Develop, Maintain and execute cohort meeting agendas and activities.
Communicate as necessary to cohort to disseminate all necessary meetings, events and activities.
Goal Five: Internship Services: will aim to provide work experiences to students while they are working to complete their degree, with the ultimate goal of helping to find employment after college.
Meet with students in order to identify student career aspirations, and dialogue over possible internship/employment opportunities for the summer.
Meet with students to discuss career aspirations, to improve résumés, and to work on job applications.
Craft and develop partnerships with Chicago businesses/organizations in order to provide suitable internships and employment opportunities.
Develop a curriculum that will provide guidance on the internship/job application process both to individual students and to the whole group in cohort wide workshops.
In addition to the responsibilities listed above, all La Casa Norte employees are responsible for contributing to the overall success of La Casa Norte by:
Attending weekly staff meetings and other staff trainings.
Participating in La Casa Norte’s fundraising events.
Participating in on- and off-site staff trainings, workshops and outreach events as needed.
Collaborating in a team approach to develop new programs.
Participate in on-call rotation to support all youth programs overnight and on weekends.
Perform other duties as needed.
A comprehensive knowledge of FAFSA process and other education related processes preferred
Former tutoring experience a plus
Demonstrated desire and ability to work with homeless, at-risk and adjudicated populations, providing appropriate support, motivation and compassion in accordance with La Casa Norte’s mission and philosophy of service.
Ideal candidate will have at least six months experience working with at-risk, homeless and/or adjudicated youth.
Knowledge and Skills
Bachelor’s degree required.
Valid Driver’s License required
Must be willing and able to pass a medical clearance and background check.
Culturally competency when working with diverse populations
Willingness to work in a diverse environment in regards to race, ethnicity, culture, religion, age, sexual orientation and gender.
Ability to work independently and as part of a team.
Excellent written and verbal communication skills.
Willingness to work flexible hours as needed including evenings and at least one Saturdays per month.
Desire, creativity, and flexibility to work in a new and fast growing agency.