DESCRIPTION: Overview: In order for LPCS clients to reach their maximum potential, each need a stable, safe, healthy, and positive place in which to make life changes. The Case Manager is responsible for establishing and maintaining a safe, healthy and respectful relationship with Guests of the Interim Housing Community and clients living in scattered-site supportive housing. Clients will become more invested in their own life changes when they feel connected to something larger than themselves – a community. The Case Manager encourages clients to engage in the LPCS community and in their immediate neighborhoods and communities. Through this relationship, clients are able to connect to other social service agencies resulting in greater social skills and more positive decision-making abilities.
Programs & Services
Promote a healthy connection to LPCS and the larger community for clients.
Provide case management, case planning, assessment, and individual counseling for a caseload of Interim Housing Guests and Community Clients and Graduates.
meeting with individuals
assessing and prioritizing individual needs
completing intake, assessment and release of information forms
developing a treatment plan with input from the individual
providing referrals for appropriate services
advocacy and following up to ensure assistance is secured
Case management is a process that involves empowering individuals to act on their own behalf, rather than doing things for them. This process also includes providing positive reinforcement for positive, healthy progress and tailoring the case management approach to the individual.
Work collaboratively with other staff to provide a continuum of services for clients and to ensure healthy functioning within the LPCS and the larger community.
Establish and maintain partnerships with other social service agencies. Work closely with referral and referring agencies to ensure continuity of services for each guest.
Facilitate groups and classes on life skills.
Other duties as assigned.
Operations & Administration
Create monthly reports of LPCS statistics, progress, and accomplishments.
As applicable, provide field supervision on case management to social work interns throughout the school year.
Attend weekly staff meetings.
Maintain accurate and confidential client files using internal systems and the city’s HMIS database.
Other duties as assigned.
Community & Public Relations
Represent the LPCS within advocacy groups, member organizations, and community organizations and to visiting volunteers and groups.
Attend the LPCS Annual Volunteer Appreciation Event.
The Lincoln Park Community Shelter is an equal opportunity employer.
Experience working with individuals experiencing homelessness, mental illness and substance abuse required.
Bachelors degree in human services-related field required, MSW preferred.
Spanish language ability preferred.
Additional Salary Information: Paid Time Off, Medical Benefits (after 3 months) with a 75% employer contribution and 25% employee contribution, retirement savings (after 6 months)
About Lincoln Park Community Services
Lincoln Park Community Services (LPCS) is a comprehensive social service agency serving adult men and women who are experiencing homelessness. Located in Chicago's Lincoln Park neighborhood, the LPCS has been providing shelter and other basic needs to our homeless neighbors for over 30 years. Today, the LPCS provides interim housing, meals, and a targeted array of social services to over 400 people each year.