The Division of Diversity, Equity, and Inclusion is seeking applications for a Case Manager. This position serves as the coordinator for all complaints made to the Office of Equity Assurance. The Case Manager assists investigators and works to ensure compliance with federal guidelines and WVU regulations.
In order to be successful in this position, the ideal candidate will:
Ensure that all complaints are appropriately processed and triaged.
Promote and ensure investigative integrity and due process of all complaints.
Assist Investigators by conducting preliminary investigations on an as needed basis, which will involve driving to various locations to meet clients .
Assist in maintaining the University's compliance in highly sensitive and important areas of ADA, Title VI, Title VII and Title IX.
Serve as initial point of contact for all Title IX complaints, and be responsible for the completion of all intake forms.
Develop a core management system for ongoing and completed cases.
Review, edit, update and monitor all case reports to ensure they are written clearly and cohesively.
Assist Investigators in creating training material as needed.
Provide resource referrals to students and staff involved in investigations.
Update and maintain a database detailing development in Title VII and Title IX legislation, case law and trends.
Bachelor's degree in business, communications, or related field
Two (2) years of experience in project management and/or coordination; or other directly related experience
Administrative support experience is preferred
An equivalent combination of education and experience may be considered
Ability to exercise appropriate judgement in highly sensitive and unique/unpredictable situations
Sensitivity to and ability to discern appropriate action in high risk personal and emotionally charged situations where individuals may show signs of possible self-harm or harm to others
Ability to work in a fast-paced and confidential environment with the ability to provide high-level administrative/managerial support
Excellent communication skills in both written and verbal form, including the ability to compose business/legal /academic correspondence
Valid driver's license
At West Virginia University, we pride ourselves on a tireless endeavor for achievement. We are home to some of the most passionate, innovative minds in the country who push their limits for the sake of progress, constantly moving the world forward. Our students, faculty and staff make this institution one of the best out there, and we are proud to stand as one voice, one university, one WVU. Find out more about your opportunities as a Mountaineer at http://hr.wvu.edu/ .
West Virginia University is an Equal Opportunity/Affirmative Action Employer and the recipient of an NSF ADVANCE award for gender equity. The University values diversity among its faculty, staff and students, and invites applications from all qualified individuals, including minorities, females, individuals with disabilities and veterans.
Job Posting: Oct 12, 2018
Posting Classification: Non-Classified
Exemption Status: Exempt
Benefits Eligible: Yes
Internal Number: 151200
About West Virginia University
West Virginia University, founded in 1867, has a long and rich history as a public, land-grant institution. WVU encourages scholarship and offers high-quality academic programs while serving the state of West Virginia and the nation. WVU statewide includes campuses in Beckley, Charleston, Keyser, Martinsburg and Morgantown – which has been ranked as a #1 Small City in America. WVU is an R1 Doctoral Research University (Highest Research Activity), one of only 115 nationwide. WVU offers 212 degrees throughout the 14 colleges and schools. Areas of specialty include STEM education, healthcare in Appalachia, shale gas utilization, radio astronomy and forensics. WVU researchers have helped confirm the existence of gravitational waves and uncovered diesel vehicle emissions discrepancies. Statewide, there are over 31,000 graduate and undergraduate students along with 190,000 alumni worldwide. WVU is reinventing West Virginia’s future by strengthening education, healthcare and broad-based prosperity.