Position Overview: Under the general direction of the West Town Academy Principal the Workforce Innovation and Opportunity Act (WIOA) Youth Case Manager provides direct mentoring, case management, and employment support for Out of School Youth between 18 – 21 years of age. The WIOA Youth Case Manager facilitates client trainings, assists with general assessments, and actively supports the employment development needs of youth enrolled in services.
Assist with the recruitment, assessment, and placement of students for the program
Assess the employment and workforce development needs of low-income out of school youth, residing in Cook County to determine suitability and eligibility for WIOA contract
Assist job seekers in finding career opportunities, On the Job Training opportunities, and post-secondary options, including the FAFSA preparation and college visits
Complete applicant records including intake application and eligibility documents
Prepare and manage client file to ensure contract compliance
Maintain WIOA online case management records, client enrollment registration, same day services and monthly case notes for clients enrolled in service
Assist with the collection of verification of employment, ITA, interaction with participants, and other required documentation required to meet contract and units outcomes per Chicago Cook County Workforce Partnership requirements
Provide required documentation for approval of supportive services for client transportation, employment, and training needs
Facilitate a youth job readiness curriculum to support client’s employment needs
Prepare and submit weekly and monthly reports and required documentation demonstrating progress of weekly and monthly goals
Prepare and submit required client or employer information to support contract compliance requirements
Assist with the Intake process to ensure potential clients as serviced in a timely manner
Conduct a comprehensive assessment of potential clients to determine suitable and eligible clients for services
Attend and actively participate in team, agency, appropriate trainings, and other required meetings identified by West Town Academy principal and agency administration
Serve as a liaison with employers and facilitates job placements
Submit job orders and appropriate client information for the development of e-blast and other program marketing opportunities
Answers phones to direct and or provide information to potential clients related to services and program requirements
Meet with West Town Academy principal and agency administration on a weekly basis to go over participants’ progress and program needs
Demonstrated commitment to community service and previous experience working with low-income populations through prior professional and/ or volunteer experience
Prior experience with Workforce Innovation and Opportunity Act (WIOA) Youth services strongly preferred.
B.A. or equivalent skills
Excellent written and verbal communication skills required
Basic computer proficiency including use of online database search and record keeping systems
Demonstrated ability to facilitate youth job readiness curriculum preferred
Bilingual in English and Spanish helpful
Salary and Benefits: This is a full time, permanent, career position. The salary is commensurate with experience. The agency benefit package includes health, life, and disability insurance, retirement plan, and bonus program.
Qualified candidates should submit a detailed cover letter and resume demonstrating how you meet or exceed each qualification/ requirement. Submit your materials via e-mail or mail to : WIOA(@)gwtp.edu. Please clearly indicate which position you are applying for in the subject line of the e-mail. If you prefer, you can mail your application materials to us at:
West Town Academy 534 N Sacramento Blvd. Chicago, IL 60612
The Agency : Greater West Town Community Development Project (GWTP) is a community-based economic development initiative expanding employment and education opportunities for low-income residents of Chicago’s Humboldt Park, East/West Garfield Park, Austin, and North Lawndale communities. GWTP provides highly effective programs targeting the critical education, training, and employment needs of youth and adults, including: The West Town Academy Alternative High School, Woodworking and Shipping & Receiving Training Programs, and comprehensive employment referral and placement services. GWTP is an aggressive and effective advocate for the educational needs of at-risk and dropout youth and the job training needs of low-income, unemployed community residents. For more information, visit us at www.gwtp.edu
Internal Number: 111017
About Greater West Town Community Development Project
Greater West Town Community Development Project (GWTP) is a community-based economic development organization dedicated to expanding educational and employment opportunities in Chicago’s low-income communities. GWTP is a pro-active and effective advocate for unemployed community residents and at-risk and dropout youth in Chicago’s economically distressed neighborhoods. We provide practical, on-the-ground solutions to our communities’ complex challenges through hands-on vocational skills training, comprehensive job placement, and our West Town Academy Alternative High School that re-enrolls high-school dropouts. For over 25 years, GWTP has successfully linked expanded educational and employment service for community residents to community development initiatives and the needs of small-mid-size local employers. For more information, visit us at www.gwtp.org or www.gwtp.edu.