Chicago House and Social Service agency serves individuals and families who are disenfranchised by HIV/AIDS, LGBTQ marginalization, poverty, homelessness, and/or gender nonconformity by providing housing, employment services, medical linkage and retention services, HIV prevention services, legal services and other supportive programs
CLASSIFICATION STATUS: Exempt
Ability to case manage a diverse population of HIV-infected individuals, with a special focus on teens age 12 to 17 and young adults age 18 to 25.
Ability to respectfully interact with clients and work cooperatively as part of a team.
Ability to respond to emergencies.
To provide on-site Ryan White Medical Case Management services to an assigned caseload of clients in an HIV Medical Care clinic serving youth, including teens and young adults, two to three days per week, as well as in the Chicago House office, where primarily adults are case managed.
Collaborate with clinic staff to ensure quality care and to identify appropriate services.
Establish and maintain a professional therapeutic rapport with clients.
Conduct intake assessments and reassessments of clients.
Develop a care plan and monitor client’s progress towards meeting the plan goals.
Develop resources and make referrals to appropriate resources.
Follow up with client’s service providers regarding referrals.
Respond to issues effectively and in a timely manner
Document activities regularly in progress notes.
Protect the oral, written and electronic confidentiality of the client and the client’s records, according to professional ethics, law, and HIPAA rules.
Participate in case conferences with health care and other providers to sustain or improve client’s quality of life.
Meet the annual training requirements established by the AIDS Foundation of Chicago.
Attend and participate in appropriate staff and AIDS Foundation meetings.
Report a client’s health and/or behavioral changes to the supervisor.
Report a client’s threats to harm self or others to the supervisor.
Other duties as required and necessary.
Bachelor’s degree in Social Work or a Bachelor’s degree in a human services field with a minimum of 2 years case management experience. Master’s Degree in Social Work is preferred.
Experience working with and providing services to teens and young adults in a social service setting and/or medical setting.
Familiarity with HIV/AIDS, substance use, and mental health issues.
Ability to work cooperatively as a part of a team in a clinical and non-clinical setting
Bilingual (Spanish)/bicultural preferred, but not required.
Excellent oral and written communication, organizational, and computer skills.
This position description summarizes the primary duties and functions of this position, but should not be considered a complete listing of every duty the incumbent may ever be called upon to perform.
REPORTING RELATIONSHIP: Manager of Medical Case Management
Chicago House is a nonprofit organization that offers employees growth and development, team spirit, competitive salaries and a comprehensive benefits package. As an Affirmative Action/Equal Opportunity Employer, the agency affords equal employment opportunity to all qualified individuals.
About Chicago House and Social Service Agency
Chicago House was founded in 1985 by a small group of community activists who saw that their friends and family members were losing their homes due to the financial, social and medical challenges associated with HIV/AIDS.
To provide community-based housing and supportive services responsive to the changing needs of individuals and families living with HIV/AIDS.
All Chicago House services are provided without discrimination, and are explicitly designed to respect and preserve the dignity and independence of all clients.