Summary: The Adult Division of the Cook County Public Guardian (OPG) serves as the court-appointed guardian for adults adjudicated as persons with disabilities by a judge in the Probate Division of the Circuit Court of Cook County. The Case Manager maintains a caseload of adults appointed a legal guardian over their person and or estate, and is responsible for managing and coordinating a broad range of comprehensive case management services regarding the environmental, placement, physical, medical, psychiatric, mental, social and personal needs of individuals under guardianship.
Essential Duties and Responsibilities: The following core duties are fundamental to the performance of the job. Other duties may be assigned and/or may be necessary to the performance of the job.
Responsible for completing statutory requirement of a minimum of one monthly face-to face contact with all assigned individuals under OPG guardianship.
Monitor the environmental, placement, physical, psychiatric, social and personal needs of assigned clients on a continuous basis. Ensure that the individual’s clinical and medical needs are being met appropriately.
Evaluate, monitor and coordinate the individual’s care, placement, and status in diverse settings including, but not limited to: nursing homes, community placement, CILA's, supportive/assisted living, psychiatric settings, and hospitals.
Identify and communicate significant issues regarding client moves, status changes, major medical consents, deaths, allegations of abuse or neglect, and other significant events.
Coordinate care for individuals by diverse providers including physicians, psychiatrists, home health agencies, hospice/palliative care providers, home care services, therapeutic, recreational and religious services.
Formulate, monitor, and evaluate, on-going plans of care. Assess the level and quality of services provided and determine appropriate recommendations.
Maintain electronic documentation case records in the Panoramic database including monthly contact/assessment reports and client events regarding site visits, significant contacts, hospitalizations, medical and psychiatric changes, incidents, consents, and other status changes and case decisions in a timely manner. Organize and maintain paper files, documents and records.
Respond to emergencies and be available to work extended hours as needed.
Provide clear, concise, and accurate testimony in court.
Attend property inspections and inventories in the field.
Participate in on-call rotation evenings, weekends and holidays.
Qualifications: Graduation from an accredited college or university with a minimum of a Bachelor’s Degree in social work, gerontology, psychology or related human service field. Master’s Degree preferred. Must possess excellent professional judgment, problem-solving skills, crisis intervention, communication and interpersonal skills. Must possess excellent analytical and clinical assessment skills. Must possess proven knowledge of community medical and health resources, extended care, mental health programing and other social service resources used on behalf of individuals under OPG guardianship. Must be well organized, detail-oriented, have the ability to handle multiple tasks, work efficiently within a fast paced environment and meet constant deadlines. Must have a reliable vehicle, a valid Illinois Driver’s license and insurance. Must be willing to travel extensively in Cook County and some out of county travel as needed. Must display a strong commitment to serving individuals in the least restrictive setting clinically appropriate. Must be able to work independently and work as part of an interdisciplinary team to meet constant deadlines.