Cloud-Based Data Science Plus (CBDS+) is a no-cost, paid 14-week educational initiative for young-adult, high school and GED-graduates in Baltimore City. Offered by the Johns Hopkins Bloomberg School of Public Health, in partnership with the Historic East Baltimore Community Action Coalition and Leanpub, CBDS+ aims to equip members of surrounding communities with the necessary skills and support required to work in the booming field of data science.
The case manager will maintain a caseload of CBDS+ scholars at various stages of course completion (enrolled, at-risk, or reinstated), as well as scholars on leave, and program alumni in an effort to stabilize retention and proactively anticipate and address the needs of those with concerns of physical and/or mental health, housing and food security, finances, and social adjustment that may affect their performance and other aspects of their CBDS+ experience. The case manager will utilize a variety of interventions, referrals and follow-up services that best address scholar and alumni needs.
This position will serve as the primary resource for scholars who are on leave from CBDS+ by maintaining regular communication and subsequently offering support, resources and mentoring upon the scholar’s return to CBDS+. While strong, supportive relationships may develop with scholars, the case manager does not engage in individual therapeutic relationships.
The case manager reports to the CBDS+ senior program manager and is not responsible for the direct supervision of staff.
Specific Duties & Responsibilities
Conduct intake assessments with each incoming scholar to highlight potential areas of concern and develop an individual success plan based on their unique circumstances. Meet 1:1 thereafter to track progress towards their personal, academic and professional goals.
Collect, document and evaluate details of scholars’ cases as reported by the scholar, CBDS+ tutors, program manager and Youth Opportunity Baltimore (YO).
Formulate intervention plans in order to enhance the academic and professional success of scholars.
Contact and collaborate with other YO and other community agencies to expedite resolution of problems.
Provide referrals to support services with YO and other community agencies.
Schedule regular follow-up communications with scholars on leave to determine if and when they are fit to return.
Facilitate reinstatement of any scholars on leave who wish to return to CBDS+.
Develop and implement an action plan to stabilize and increase scholar retention rates per enrolled cohort. Systems Management and Reporting
Maintain records and create reports, as needed, regarding scholars on leave and the interventions and outreach provided to them.
Fulfill data requests, prepare ad hoc reports, and an annual report for internal stakeholders. Outreach, Training, and Education
Develop and distribute an emergency resource guide to scholars and alumni on an as-needed basis.
Develop and initiate regular professional development opportunities for scholars and alumni. Collaborate and coordinate with organizations and companies to provide opportunities for scholars and alumni to network and gain social capital.
Consult with program faculty and staff, as well as external stakeholders regarding information being reported and the resulting interventions.
Provide relevant training around resources and support to program staff and Data Science Lab team.
Participate in relevant programming sponsored by the Department of Biostatistics and the Data Science Lab.
Participate in professional development to remain current on case management trends.
Bachelor’s degree in social work, psychology or other health field required.
At least three years of experience working in community-based or closely related setting required.
Master’s degree in education, counseling, social work, public health or related field strongly preferred.
Community case management experience.
Experience managing response to crisis situations, working as part of case management support team and navigating complex, decentralized environments.
Special Knowledge, Skills, and Abilities
Keen attention to detail (including, but not limited to scholars’ appearance, body language, level and quality of verbal/written communication, inexplicable increases/decreases in energy levels, etc.), excellent communication skills, ability to quickly synthesize information from a variety of sources in order to make informed recommendations for the welfare of the scholars.
Knowledge of current case management trends and literature preferred.
Classified Title: Case Manager Working Title: CBDS+ Case Manager Role/Level/Range: ACRP/03/MB Starting Salary Range: $38,920-$53,520/ commensurate with experience Employee group: Full Time Schedule: Monday-Friday Exempt Status: Exempt Location: 04-MD:School of Medicine Campus Department name: 10001070-Biostatistics Personnel area: School of Public Health
The successful candidate(s) for this position will be subject to a pre-employment background check.
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