This position will remain open until filled. Initial Review of resumes will begin 10/23/19.
UCSD Layoff from Career Appointment: Apply by 10/04/19 for consideration with preference for rehire. All layoff applicants should contact their Employment Advisor.
Special Selection Applicants: Apply by 10/23/19. Eligible Special Selection clients should contact their Disability Counselor for assistance.
The Student Affairs Graduate Student Case Manager & Training Liaison provides guidance and facilitation to assist students in optimizing their educational experience while minimizing the impact of illness, injury, behavioral changes, and personal distress on students' academic careers through the coordination of care, interventions, and social support with appropriate referrals, and follow up services within a broad network of campus and community resources.
The Graduate Student Case Manager & Training Liaison (in collaboration with the Graduate Division) seeks to provide a safe, welcoming and affirming environment for all students. Under the direction of the Director of Student Affairs Case Management Services, provides case management and support in collaboration with the Dean of Graduate Division for students in crisis or students with complex psycho-social needs.
The scope of this position is to collaborate in providing support to students in distress by triaging concerns and coordinating a response from the college community. May oversee professional referrals for both on and off-campus providers, on-going support, outreach, and follow up to Graduate Division community.
The incumbent will develop services for graduate students at UC San Diego, coordinating case management between the Dean of Graduate Division, Assistant Dean of Graduate Student Affairs, Counseling and Psychological Services (CAPS) providers, Student Health Services (SHS) practitioners, Office for Students with Disabilities (OSD) staff, Residential Life staff and other campus partners as necessary.
The incumbent serves as a resource for consultation and facilitation of campus-wide training. Develops and delivers dynamic and engaging presentations, instructor-led and e-course training's and consults with faculty and staff regarding students of concern at all levels of the University. In conjunction with the Director of Case Management Services, participates in long- and short- range strategic planning. Develops and implements new programs and initiatives that serve Students of Concern. Supports the Committee on Faculty Support.
Occasional evenings and weekends may be required for crisis response.
Required to serve as emergency on-call case manager on a rotation basis.
Cover letter is required for a complete application.
Thorough knowledge of advising and counseling techniques. Proven ability to provide administrative case management, including direct contact with clients and other providers, as well as administrative duties.
Skilled in coordinating, directing, evaluating, and implementing case management services for individuals with multiple personal and life challenges (preferably in a higher education setting).
Strong knowledge of common University-specific computer application programs and knowledge of University and departmental principles and procedures involved in risk assessment and evaluating risks as to likelihood and consequences.
Working knowledge of computer applications including word-processing, spreadsheet, presentation, and email applications, in order to perform all administrative responsibilities associated with the position. Experience with electronic record keeping and database software.
Thorough knowledge of Student Affairs/Student Life specialization. Solid knowledge of undergraduate and graduate student development theories to explain college student behavior, including psycho-social theories, cognitive/structural theories, and ecological and integrative theories.
Skills in judgment and decision-making, problem solving, identifying measures of system performance and the actions to improve performance. Experience in problem-solving, decision making, conflict resolution, negotiation, counseling, referral techniques and confidentiality.
Strong abilities in project management, problem identification and reasoning skills. Self-motivated and able to manage independent projects, as well as to collaborate effectively with others.
Demonstrated ability to develop original ideas to solve problems. Ability to develop, implement, and market new outreach programs and provide consultation services.
UC San Diego is an academic powerhouse and economic engine, recognized as one of the top 8 public universities by U.S. News and World Report. Innovation is central to who we are and what we do. Here, students learn that knowledge isn't just acquired in the classroom - life is their laboratory. UC San Diego's rich academic portfolio includes six undergraduate colleges, five academic divisions and five graduate and professional schools. The university's award-winning scholars are experts at the forefront of their fields with an impressive track record for achieving scientific, medical and technological breakthroughs.