Work in a multi-disciplinary approach to plan, coordinate, monitor, and supervise the provision of services to the consumers enrolled in the Home and Community Based Services Programs through the SLTC Big Sky waiver and the AMDD SDMI waiver. Team Supervisor also provides direct supervision to the Case Management Team and Administrative Specialist staff.
DUTIES AND RESPONSIBILITIES:
Provide direct supervision to the Administrative Specialistand Case Management staff.
Conduct performance evaluations for Administrative Specialistand Case Management staff.
Conduct disciplinary action in collaboration with the HCBS Directorand Human Resources.
Ensure program remains in compliance with regulatory standards set forth by the DPHHS-SLTC and DPHHS-AMDD.
Maintain active communication with theHCBS Director.
Accepts assignments as requested byHCBS Director.
Promote the consumer right to self determination.
Assess consumer needs.
Monitor service delivery.
Maintain fiscal responsibility to the Department.
Evaluate the provision of services for effectiveness, appropriateness, and quality.
Assist consumers with determining the most efficient use of the HCBS Program.
Identify and participate in the development of community resources to support consumers in their homes.
Establish rapport with consumers, families/caregivers, agencies, medical professionals, Regional Program Officers, Community Program Officers and other case management providers.
Act as liaison for consumers, families/caregivers, and their health care professionals.
Work under timelines as designated by the HCBS Directorand/or the Department for the most appropriate completion of job functions in relation to consumer and Departmental needs.
Maintain consumer records as dictated by the Department andHCBS Director.
Miscellaneous duties as assigned.
Demonstrates the ability to deal with pressure to meet deadlines, to be accurate, and to handle constantly changing situations.
Demonstrates the ability to deal with a variety of people, deal with stressful situations, and handle conflict.
Adheres to dress code.
Completes annual educational requirements.
Maintains regulatory requirements.
Wears identification while on duty.
Maintains confidentiality at all times.
Attends department staff meetings as required within the department.
Reports to work on time and as scheduled; completes work in designated time.
Represents the organization in a positive and professional manner.
Actively participates in performance improvement and continuous quality improvement (CQI) activities.
Coordinates efforts in meeting regulatory compliance, federal, state and local regulations and standards
Communicates and complies with the Benefis Health System Mission, Vision and Values as well as the focus statement of the department.
Complies with Benefis Health System Organization Policies and Procedures.
Complies with Health and Safety Standards and Guidelines.
Nurse or Social Worker
Certification in Case Management preferred.
Knowledge of case management methods, practice, and procedure.
Knowledge of the application of diagnostic and crisis intervention skills.
Knowledge of issues and needs of long term care consumers.
Prior knowledge of managing a budget.
Prior experience with Medicare and Medicaid reimbursement.
Knowledge of human behavior, disabilities, and the aging process.
As a not-for-profit community health system, Benefis is driven to provide the highest level of care. We serve nearly 230,000 residents across a 15-county region that is bigger than Connecticut, Massachusetts, New Hampshire and Vermont combined. Benefis is the largest non-governmental employer in the Great Falls area, with more than 3,000 employees.Benefis has 530 licensed beds (that includes 146 beds in long-term care, 71 in assisted living and 20 beds at Peace Hospice of Montana) and partners with over 250 area physicians.Our hospital has been recognized for its exceptional work in quality care by providing a wide range of programs and services to help you live the best life possible. We’re here to help you “Live well.”Benefis Health System came about when two Christian-based hospitals became one. Our founders believed in providing good care to all in need, and trusted that this would be accomplished. The Benefis name was derived using Latin root words: "Bene-" meaning good, and "fis-" for faith and trust. It’s these same root words that make up such terms as ‘beneficial’ and ‘confidence’.Benefis has been a trusted provider of care for more than 125 years. And our name speaks to o...ur commitment: good care one can put faith in.Benefis is consistently ranked among America’s top hospitals by the nation’s leading healthcare ratings organizations for a range of services, including cancer care, joint replacement, stroke treatment, wound care and home health.To learn more about our services, continue looking through our website at WWW.BENEFIS.ORG or call 406.455.5000.