The Case Management Assistant will support all Case Management Social Workers and RN Case Managers in the Medical Center to assist with defined clerical functions and activities to enhance and facilitate workflow, communications, critical information tracking, and links with the community. This individual is charged with identifying processes for which the Case Management Assistant can assume responsibility with minimal supervision or direction.

Qualifications:

• High School diploma required
• Bilingual - Spanish/English is required
• Obtain BLS for Health Care Providers within 30 days of employee if not already currently certified
• Excellent verbal and written communication skills
• Demonstrates support for a positive work environment and peer relationships
• Familiarity with basic medical terminology and ICD-9 and CPT coding an asset
• Previous experience in a managed care environment desirable but not required
• Expertise with various software applications/databases (i.e., Excel, Word, etc.)
• Effective organizational skills and interpersonal skills are critical