Location: Wellesley Hills, MA Category: Part-Time Staff Posted On: Tue Nov 26 2019 Job Description:
The Case Manager/ Resource Specialist provides outreach, case management, and referrals to on-campus and off-campus resources for students who need additional support with basic needs. This position does not provide confidential clinical or psychotherapy services to students.
The ideal candidate will join a vibrant and inclusive educational community and have a desire and ability to work with a diverse population.
Key Responsibilities and Duties:
Meet with students who present to the Student Development department with varying degrees of problems and concerns and provide triage through case management and referral. Maintain documentation of student contacts and disposition;
Support a diverse group of students, including students who are facing situations that impact their ability to be successful at the college, by connecting students with campus and community resources, providing follow-up and case management, and encouraging self-advocacy;
Serve as the college's primary contact person for students with housing and food insecurity needs;
Create, develop, and maintain a database of internal and community referral resources for students and foster working relationships with key personnel at those resources;
Collaborate with a variety of internal and external stakeholders, including but not limited to, the student, family members, treatment providers, other Student Development staff, academic deans/department chairs, the Enrollment Center (Registrar, Financial Services, Financial Aid), faculty, and others;
Comply with applicable reporting requirements as defined under Title IX, ADA, the Clery Act (as a Campus Security Authority), and the Commonwealth of Massachusetts (mandated reporting laws);
Other duties as assigned.
This list is not to be considered all-inclusive. A supervisor may assign other duties as required to meet the needs and foster the mission of the College.
All employees of MassBay are expected to work collegially and collaboratively within a community that values and celebrates diversity.
Master's degree in social work, counseling or related field;
Awareness of current student development trends;
Experience or interest in the community college setting;
Commitment to student learning and development.
Three years of relevant work experience in higher education, a social service agency serving adolescents/young adults, or a case management position;
Experience collaborating with and building partnerships with outside agencies to establish coordinated resources for students.
Bi-lingual or multi-lingual candidate;
The ability to communicate effectively and professionally both verbally and in writing with students-at-risk and colleagues;
Sensitivity and commitment to the goals of Affirmative Action and workforce diversity;
Experience working in a diverse environment;
Demonstrated commitment to working with underserved students;
Excellent organizational, administrative, and information technology skills.
Education: Master's degree
Salary Range: $35.00 per hour
Schedule: 18 hours per week (ideally 9:30 am-2:00 pm), 10 month position
Classification: Part-time, non-benefitted position
Source of Funding: State Appropriation
Massachusetts Bay Community College is an affirmative action/equal opportunity employer and does not discriminate on the basis of race, color, national origin, sex, disability, religion, age, veteran or military status, genetic information, gender identity, or sexual orientation in its programs and activities as required by Title IX of the Educational Amendments of 1972, the Americans with Disabilities Act of 1990, Section 504 of the Rehabilitation Act of 1973, Title VII of the Civil Rights Act of 1964, and other applicable statutes and college policies. The College prohibits sexual harassment, including sexual violence. Inquiries or complaints concerning discrimination, harassment, retaliation, or sexual violence shall be referred to the College's for Affirmative Action and/or Title IX Coordinator (Lisa MacDonald, Director of Equity Compliance, email@example.com or (781) 239-3147), the Massachusetts Commission Against Discrimination, the Equal Employment Opportunities Commission or the United States Department of Education's Office for Civil Rights.
Hiring is contingent upon a successful CORI clearance.
MassBay Community College fosters educational excellence and student success, prepares students for local and global citizenship, anticipates and responds to the needs of surrounding communities, and contributes to evolving regional economic development.