The HHOT Case Manager will provide ongoing support to former residents of The Boulevard who have obtained permanent housing, are at risk for ongoing medical issues and are living with mental health or substance abuse issues. The Case manager will meet regularly with clients to provide assessments, crisis prevention/intervention; referrals for physical, mental; and assistance with any issues that may threaten the client's health, housing or financial stability.
Provide individualized assessment and comprehensive service plan
Provide home visits and phone contacts
Serve as an advocate for clients who need additional support for housing, healthcare, substance abuse or other psychosocial needs
Maintain records and provide reports on information and statistics regarding the delivery of services
Work in collaboration with liaisons, other members of the HHOT team to identify and address client needs
Provide appropriate referrals to residents in need of physical, mental or substance abuse treatment
Experience providing services to homeless individuals
Must have basic understanding of t effects homeless adults
Must have a valid Illinois driver’s license; job requires significant travel in the Chicago metropolitan area
Demonstrated ability in communication, collaboration, conflict resolution and case management skills
Minimum three years’ experience providing services in the area of outreach, service planning and implementation with highly vulnerable clients
About The Boulevard of Chicago
For more than 25 years, The Boulevard of Chicago (formerly Interfaith House) has been a recognized leader in the network of organizations working to address the challenges faced by Chicago’s homeless population. The Boulevard is a unique organization, dedicated to helping homeless men and women with medical recovery needs that cannot be appropriately addressed in a shelter environment. We provide program participants with medical respite care, interim housing, a wide variety of support services, and help obtain stable housing. We believe there is a direct link between stable medical and mental health, and stable housing.