Tampa General Hospital (TGH) is a private not-for-profit hospital and one of the most comprehensive medical facilities in West Central Florida serving a dozen counties with a population in excess of 4 million. As one of the largest hospitals in Florida, TGH is licensed for 1,007 beds, and with more than 8,000 employees, is one of the region’s largest employers. 

TGH is the area’s only level I trauma center and one of just two ABA-verified adult & pediatric burn centers in Florida. With five medical helicopters*, we transport critically injured or ill patients from 23 surrounding counties to receive the advanced care they need. The hospital is home to one of the busiest solid organ transplant centers in the country. TGH is a nationally designated comprehensive stroke center, and has a 32-bed Neuroscience Intensive Care Unit. Other outstanding centers include cardiovascular, orthopedics, high risk and normal obstetrics, urology, ENT, endocrinology, and the Children’s Medical Center, which features a nine-bed pediatric intensive care unit and pediatric kidney transplant services. As the region’s leading safety net hospital, Tampa General is committed to providing area residents with world-class and compassionate health care ranging from the simplest to the most complex medical services. 

Tampa General Hospital was named the #1 hospital in Tampa Bay by U.S. News & World Report, 2019-2020, and recognized as one of America's Best Hospital's in five medical specialties: Diabetes & Endocrinology, Gastroenterology & GI Surgery, Nephrology, Orthopedics, and Urology. Tampa General Hospital has been designated a Magnet Hospital by the American Nurses Credentialing Center (ANCC), the highest recognition for nursing excellence, for the fourth consecutive time – an accomplishment that fewer than 1 percent of hospitals nationwide have earned. TGH is accredited by The Joint Commission and was awarded disease-specific certification in five medical specialties. TGH is also accredited by the Commission on Accreditation of Rehabilitation Facilities (CARF). 

Department Profile: 

The Case Management Department is an integrated model with registered nurse and social work case managers. The case managers team up working together to assess patient and family needs across the hospital. We work collaboratively with all disciplines, patients, and families to achieve mutually agreed upon care goals. Case managers facilitate multi-disciplinary rounds to effectively transition patients safely to the next level of care and manage throughput initiatives. Our emergency department is staffed 24/7 with case managers and we have a dedicated observation management team.   

Job Summary: 

Under administrative supervision of the VP Care Transitions up to the COO, the Case management Director is responsible for the administration and operation of the Case Management Department. Provides overall direction to the department of Case Management working closely with a management leadership team and staff to develop, implement and maintain a comprehensive ambulatory (pre-acute), acute, and post-acute patient care transition strategies. In alignment with the TGH’s system of care and strategic imperatives, Case Management is responsible for constructing the environment for monitoring, coordinating and facilitating efficient patient care, establishing clinical and social programs for medically underserved populations, ensuring that care provided meets medical necessity criteria as established by the payors, authorizations are obtained from those payors, appropriate discharge planning and follow-up. Coordinates multidisciplinary efforts with physicians, APPs, nursing and ancillary staff to manage patients to their respective expected length of stay and reduce re-admissions to enhance access to care and create additional organizational capacity. Must ensure that an effective system of communication is in place to enhance both internal and external relationships and work flows.  Responsible for 24 hour administration of services.  Interviews, hires, schedules, assigns work to and evaluates the work performance of employees supervised. Ensures the department conforms to all applicable standards and regulations of JCAHO and other local, state, and federal agencies having jurisdiction over TGH. 

Qualifications 

• BSN or Bachelor’s degree in Social Work from a Council on Social Work Education (C.S.W.E.) accredited college or university social work program.
• Master's in Nursing or other Health Care related field
• Licensed as a Clinical Social Worker in the state of Florida preferred. Is licensed in profession, as required. 
• Minimum of 5 years experience in a management capacity in a health care facility or program working specifically in the areas of care transitions, social work, utilization management and/or quality management. 

Primary Location: Tampa
Work Locations: TGH Main Campus
1 Tampa General Circle
Tampa 33606
Job: Care Coordination
Organization: TGH - Hospital
Schedule: Full-time
Scheduled Days: Monday, Tuesday, Wednesday, Thursday, Friday
Shift: Day Job

Apply online at: https://tgh.taleo.net/careersection/ex/jobdetail.ftl?job=200000KC&tz=GMT-04%3A00&tzname=America%2FNew_York