After all of the time and effort you put into achieving your Master's degree, it is time to meet the people we serve, they need you.
The Crisis Case Manager/Critical Intervention Specialist (CIS) manages a caseload of clients that are referred to us by the California Regional Centers, covering specific catchment areas related to the Regional Center and surrounding areas and participating in weekly Clinical and administrative meetings at our CBEM office.
Our ideal candidate would be someone who has already graduated (or at the tail-end) from the Master's program for Social Work, Psychology, Counseling, Marriage and Family Therapy, or another related field. He/She would be a road warrior; who would have no issues driving in and around the respective coverage area and responding to crisis within one hour.
Our ideal candidate would have previous experience advocating, supporting, stabilizing, or working with those with either intellectual and/or developmental disabilities and their inner and outer circle. He/She would be adaptable - being comfortable working independently in the field, but ready to jump in to a team meeting at the office.
Now hiring for:
Are you up for the challenge?
If so, read below for more information about the expectations and what qualifications are required for the Critical Intervention Specialist.
Case Management duties include, but are not limited to:
Visiting the client and collaborating with circle of support/collateral contacts at least once a week, and daily submission of case notes.
Periodically carry our crisis hotline rotation with the intent of de-escalating the situation and respond in-person if necessary.
Develop Case Reviews and create Stabilization Plans for your client.
Attend client and clinical meetings as well as Regional Center clinics.
Master's Degree is required, preferably in Psychology, Counseling, Special Education, Social Work or a related field.
Must have your own reliable means of transportation and be willing to commute to various settings to meet with circle of support and the identified client (i.e., family homes, Adult Residential Facilities, day programs, schools, hospitals, etc.).
Ability to work full-time, weekends and evenings as needed.
One year experience in mental health providing counseling.
Experience working with persons with Autism and experience utilizing ABA strategies.
Spanish speakers are highly desired.
What we offer our employees:
A positive, learning, and supportive work environment
Base salary of $50,000 plus hotline stipends (adds approx. $3,000 annually) + quarterly bonus potential
Language differential stipend (if applicable)
We provide 1 hour of group supervision, 1 hour of case consultation, and up to 10 face-to-face hours each week for those seeking licensure hours for MFT, Social Work, and PCC, at no extra cost.
Travel and mileage reimbursement
Excellent clinical training program to all new hires and ongoing professional development
Company computer and cell phone
Competitive employee benefits package
Health & Wellness Reimbursement program
Vacation, sick time & leaves of absence, and 11 paid holidays
Retirement 401k plan with company match after 1 year of full-time employment
What you need to know about CBEM (Creating Behavioral and Educational Momentum):
We are a growing agency that provides crisis intervention and prevention to persons diagnosed with developmental disabilities through critical case management and crisis hotline services.
We serve persons of varying ages, disabilities, and needs.
We operate according to our values of excellence, inclusively, integrity, and service. Our values help our company provide quality services to our clients and promote an enriching work environment.
We are teamwork oriented and have an open door policy to promote communication and learn from each other.
We want our employees to grow, not only within the position but also within the company. To accomplish this, we provide orientation trainings, case consultations, and opportunities for promotion.
To learn more about our company, our mission and values, please visit us at CBEM LLC
We are an Equal Opportunity Employer.
Master’s degree from an accredited four-year college or university in psychology, counseling, social work, special education, behavioral science or related field. One year of experience working with persons with developmental disabilities with challenging behaviors is strongly preferred.
CIS must live within our geographic region so that they can respond within one (1) hour to a critical situation.
Valid CA Driver’s License and proof of sufficient car insurance with your own reliable means of transportation. This means your vehicle must be with you at all times.
Clearance of DOJ/FBI records (complete before hire)
Proof of Negative Tuberculosis Screening (upon hire)
Complete Mandatory Training Requirements
CPR/First Aid Certifications (complete during employment)
Maintain CPR/First Aid Certifications
Safety Training Certification (complete during employment)
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential duties.
Demonstrates effective verbal and written communication skills. Keeps others adequately informed and chooses appropriate methods of communication. Communicates in a respectful and professional manner with internal and external colleagues, clients, etc. Uses reason when dealing with emotional topics. Regularly communicates with Supervisor, Regional Centers contacts, clients, care providers, and the circle of support members during the life cycle of the client's case.
Actively participates to move the team toward the successful completion of goals. Actively participates in team meetings and team builders. Puts success of team above own interest.
Completes most work within documented deadlines. Prioritizes schedule and manages competing demands which results in increased efficiency of completing essential duties of position. Strives to increase clinical skills and professional development.
Adapts to changes in the work environment. Accepts constructive feedback and implements suggestions.
Problem Solving Skills
Ability to resolve issues, ask questions, be proactive in responding to issues. Exhibit sound and accurate judgment. Includes appropriate people in making decisions. Chooses appropriate actions.
Behavioral and Psychological Skills
Ability to utilize least restrictive measures in avoiding escalated situations. Ability to use verbal interventions that involve use of empathy, compassion, positive behavioral programming, respect, openness, client-centered approach, as well as those best practice interventions outlined in least restrictive verbal intervention protocol. Ability to utilize positive reinforcement for shaping behavior. Ability to analyze and distinguish between individual versus systemic issues. Ability to engage and practice active listening.
Ability to calm critical situations involving both individuals and groups. Ability to utilize strong crisis communication skills and develop a therapeutic alliance. Ability to meet time sensitive deadlines as well as weekly billable hour expectations, ability to utilize email and text messaging to communicate with CIS and Administrative team, as well as circle of support. Ability to use applied behavioral analysis principles and working knowledge of Applied Behavior Analysis. Working knowledge of DSM V diagnoses.
Ability to produce daily notes on specific cases, specific clients served as well as specific interventions provided during the course of work. Ability to produce reports with behavioral recommendations via a behavioral assessment. Ability to produce reports that update the case status. Ability to write in English and produce written material with appropriate grammar.
Ability to read, analyze and interpret general periodicals, professional journals, technical periodicals and governmental regulations. Ability to effectively and creatively present information and respond to questions from service providers, clients, parents, regional center representatives and the general public. Ability to effectively counsel clients in critical situations/incidents.
Ability to work collaboratively with others in a team environment. Ability to prioritize tasks and demonstrate efficient use of time. Ability to portray a professional, polished appearance and manner. Ability to be self-motivated, work independently and take initiative with cases to ensure quality of service. Knowledgeable on the theory and practice of positive behavioral programming.
Experience and training in communicating professionally via phone, text message, and email. Knowledge of and ability to use an iPhone, a Mac computer, Google Applications, and an EHR Database is preferred.
6 openings. Telecommuting is allowed.
Internal Number: 1234
About CBEM LLC
At CBEM LLC, our mission is to honor the individuals we serve with developmental disabilities by providing them with behavioral, educational, and mental health resources that result in healthy and productive lives.
CBEM brings lasting, positive changes to the individuals with developmental disabilities we serve, some of whom experience mental illness. Our process begins with observations from which we design a comprehensive plan. It continues on as we teach our clients and their circle of support how to obtain positive, sustainable outcomes.
CBEM provides preventative services, behavioral observation and training, critical situation support through a hotline, and ongoing follow-up support. CBEM believes in using positive programming and intensive on-site support to address the specific and unique needs of each individual.
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