You bring your body, mind, heart and spirit to your work as a Care Management Coordinator.
You have at least 2 years of clerical experience in a healthcare environment to include appointment scheduling, customer service and experience with conflict management and customer service.
St. Vincent Healthcare is part of SCL Health, a faith-based, nonprofit healthcare organization that focuses on person-centered care. Our 286-bed level II trauma center has provided care in Montana and the surrounding area since 1898, and our 30-clinic network ensures community needs are met. We offer comprehensive, specialty care, including a âœhospital within a hospitalâ specifically for children, and are proud to extend SCL Healthâ™s missions by treating the poor, the vulnerable, our community and each other.
Benefits are one of the ways we encourage health for you and your family. Our generous package includes medical, dental and vision coverage. But health is more than a well-working body: it encompasses body, mind and social well-being. To that end, weâ™ve launched a Healthy Living program to address your holistic health. Healthy Living includes financial incentives, digital tools, tobacco cessation, classes, counseling and paid time off. We also offer financial wellness tools and retirement planning.
Together weâ™ll align mission and careers, values and workplace.
Weâ™ll encourage joy and take pride in our integrity.
Weâ™re proud of what we know, which includes how much there is to learn.
As a Care Management Assistant you need to know how to:
Serve as the administrative support person for the department by retrieving phone messages, collecting and distributing mail, ordering and maintain office supplies, organizing meetings and recording minutes and maintaining resource lists. Schedule the department coverage and take minutes at department meetings.
Serve as the liaison between outside organizations including Payers, Physicians, home care agencies, skilled nursing facility, the Case Management department, families and other customers of the department. Document confirmation of Home Care or other arrangements. Update and proves CM Coordinator with HC agency changes, NF and/or transportation changes. Communicates to and educates patients regarding Home Care agency and visit expectations. Ensure agencies and facilities receive appropriate information to provide for smooth care transitions.
Support case management operations by collecting and faxing relevant patient information, benefits resources/contacts, and orders. Organize patient information to ensure patients receive timely home health care services. Maintains record of all home care arrangements made. Keep resource files up to date and enters new resources as acquired. Maintain appropriate communication with Revenue Service Center, Allscripts Software and other departments/providers to facilitate the continuity of care.
Maintain appropriate chart documentation.
Assist in care and maintenance of department equipment and supplies.
We hire people, not resumes. But we also expect excellence, which is why we require:
High school diploma or equivalent
At least 2 years of clerical experience in the health care field that includes appointment scheduling, customer service, and experience with conflict management and customer service recover is required.
Your next move.
Now that you know more about being Case Management Assistant on our team we hope youâ™ll join us. At SCL Health youâ™ll reaffirm every day how much you love this work, and why you were called to it in the first place.
Internal Number: 1561
About SCL Health
SCL Health is a faith-based, nonprofit healthcare organization dedicated to improving the health of the people and communities we serve, especially those who are poor and vulnerable. Founded by the Sisters of Charity of Leavenworth in 1864, our $2.8 billion health network provides comprehensive, coordinated care through eight hospitals, more than 150 physician clinics, and home health, hospice, mental health and safety-net services primarily in Colorado and Montana.
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We may request that you voluntarily supply us with personal information, including your email address, postal address, home or work telephone number and other personal information for such purposes as correspondence, placing an order, requesting an estimate, or participating in online surveys.
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You may request access to all your personally identifiable information that we collect online and maintain in our database by emailing us using the contact form provided to you within the site structure of our website.
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What About Legally Compelled Disclosure of Information?
We may disclose information when legally compelled to do so, in other words, when we, in good faith, believe that the law requires it or for the protection of our legal rights.
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