Clinical Case Manager/Clinical Assistant Professor of Psychiatry and the Behavioral Sciences
University of Southern California (USC)
Location: Los Angeles, California
Internal Number: REQ20102926
The University of Southern California (USC), founded in 1880, is the largest private employer in the City of Los Angeles. As an employee of USC, you will be a part of a world-class research university and a member of the "Trojan Family," which is comprised of the faculty, students and staff that make the university what it is.
The Department of Psychiatry and the Behavioral Sciences at the Keck School of Medicine of USC is seeking a California-licensed clinician to serve as the Clinical Case Manager. The case manager will work in both environments at the Psychiatry and Behavioral Health Services (PBHS) clinic and at Keck Medical Center of USC Healthcare Consultation Center II (HC2).
The Case Manager will:
Assist in the design of case management services and assessment for the PBHS and HC2.
Work with patients and others to obtain information to assess patient needs, recommend treatment, and assess treatment progress
Coordinate referrals to on-and-off campus services; provide regular follow up and assessment to ensure linkage and usage of referred services.
Establish treatment programs by setting schedules and routines, coordinating provided services, and arranging resources needed.
Provide risk assessment and crisis services, including the coordination and referral of 5150 assessments and hospitalizations and be the primary contact; assist with post-hospitalization coordination.
Assist with student leaves when working at PBHS and coordinate with campus partners, including providing documentation and support related to student leaves, as needed.
Provide regular check-ins with patients to promote continuity of care over holidays, summer, and while on waitlist for services
Coordinate clientâs discharge by reviewing and preparing discharge plans and post-discharge requirements.
Monitor cases by verifying clientsâ attendance and observing and evaluating treatments and responses.
Conduct urgent appointments or emergent walk-ins or intakes, particularly if patientâs clinician is unavailable.
Provide crisis intervention as needed
Maintain confidential client records by reviewing case notes and client progress, and logging events
Consult with service providers and community agencies on case management issues and needs
Coordinate with USC Student Health Care Coordinators, as well as Keck Medical providers and Keck Hospital social work team, to ensure that patients are connected with services
Communicate clientsâ progress by participating in weekly interdisciplinary meetings and evaluations; disseminate results and obstacles to therapeutic team.
Complete timely billing and documentation of services provided.
Improve faculty and staff competence by providing educational resources.
Perform case management duties for assigned patients
May provide supervision of social work interns in Masterâs degree programs in the future
We are seeking candidates who have strong clinical skills, are familiar with the duties associated with a university counseling center, and thrive in a fast-paced, collaborative, collegial, professional environment.
Masterâs degree in Social Work or Marriage and Family Therapy
Licensed in the state of California
Expertise in and prior experience providing case management and short-term treatment, including brief psychotherapy, stabilization and referral of serious mental illness, and crisis intervention
Resilient, self-aware, and can thrive in a fast paced, demanding environment
Multicultural competency in working with students and adults of color, from all economic classes, first generation students, LGBTQ identified individuals, and international students
Work experience in college counseling centers
Excellent diagnostic skills
Experience working with issues encountered in late adolescence, including: transgender identity, menâs issues, sexual trauma, eating disorders, and substance use disorders
Commitment to the highest ethical standards of professional practice and to professional integrityÂ
Desire to continue to grow as a professional and committed to excellence
Application Deadline: Until position is filled.
Starting Date: Negotiable
This is a faculty position in the Department of Psychiatry and the Behavioral Sciences at the Keck School of Medicine of USC. The position is full-time. Salary is competitive, and contingent on experience. A generous benefits package includes health insurance, sick time, paid vacation, professional days, and a stipend for professional development.
The Department of Psychiatry strongly values diversity, equity, and inclusion and is committed to equal opportunity in employment. We prohibit discrimination based on race, color, religion, sex, age, national origin, sexual orientation, gender identity or expression, disability, veteran status, marital status, or any other legally protected status. All genders, BIPOC, LGBTQIA+, people with disabilities, and veterans are encouraged to apply.
USC is the leading private research university in Los Angeles—a global center for arts, technology and international business. With more than 47,500 students, we are located primarily in Los Angeles but also in various US and global satellite locations.
As the largest private employer in Los Angeles, responsible for $8 billion annually in economic activity in the region, we offer the opportunity to work in a dynamic and diverse environment, in careers that span a broad spectrum of talents and skills across a variety of academic and professional schools and administrative units. As a USC employee and member of the Trojan Family—the faculty, staff, students, and alumni who make USC a great place to work—you will enjoy excellent benefits, including a variety of well-being programs designed to help individuals achieve work-life balance.
What Information Do We Collect?
When you visit our website you may provide us with two types of information: personal information you knowingly choose to disclose that is collected on an individual basis and website use information collected on an aggregate basis as you and others browse our website.
Personal Information You Choose to Provide
We may request that you voluntarily supply us with personal information, including your email address, postal address, home or work telephone number and other personal information for such purposes as correspondence, placing an order, requesting an estimate, or participating in online surveys.
If you choose to correspond with us through email, we may retain the content of your email messages together with your email address and our responses. We provide the same protections for these electronic communications that we employ in the maintenance of information received by mail and telephone.
Website Use Information
Similar to other websites, our site may utilize a standard technology called "cookies" (see explanation below, "What Are Cookies?") and web server logs to collect information about how our website is used. Information gathered through cookies and server logs may include the date and time of visits, the pages viewed, time spent at our website, and the sites visited just before and just after ours. This information is collected on an aggregate basis. None of this information is associated with you as an individual.
How Do We Use the Information That You Provide to Us?
Broadly speaking, we use personal information for purposes of administering our business activities, providing service and support and making available other products and services to our customers and prospective customers. Occasionally, we may also use the information we collect to notify you about important changes to our website, new services and special offers we think you will find valuable. The lists used to send you product and service offers are developed and managed under our traditional standards designed to safeguard the security and privacy of all personal information provided by our users. You may at any time to notify us of your desire not to receive these offers.
What Are Cookies?
Cookies are a feature of web browser software that allows web servers to recognize the computer used to access a website. Cookies are small pieces of data that are stored by a user's web browser on the user's hard drive. Cookies can remember what information a user accesses on one web page to simplify subsequent interactions with that website by the same user or to use the information to streamline the user's transactions on related web pages. This makes it easier for a user to move from web page to web page and to complete commercial transactions over the Internet. Cookies should make your online experience easier and more personalized.
How Do We Use Information Collected From Cookies?
We use website browser software tools such as cookies and web server logs to gather information about our website users' browsing activities, in order to constantly improve our website and better serve our users. This information assists us to design and arrange our web pages in the most user-friendly manner and to continually improve our website to better meet the needs of our users and prospective users.
Cookies help us collect important business and technical statistics. The information in the cookies lets us trace the paths followed by users to our website as they move from one page to another. Web server logs allow us to count how many people visit our website and evaluate our website's visitor capacity. We do not use these technologies to capture your individual email address or any personally identifying information about you.
Notice of New Services and Changes
Occasionally, we may use the information we collect to notify you about important changes to our website, new services and special offers we think you will find valuable. As a user of our website, you will be given the opportunity to notify us of your desire not to receive these offers by clicking on a response box when you receive such an offer or by sending us an email request.
How Do We Secure Information Transmissions?
When you send confidential personal information to us on our website, a secure server software which we have licensed encrypts all information you input before it is sent to us. The information is scrambled en route and decoded once it reaches our website.
Other email that you may send to us may not be secure unless we advise you that security measures will be in place prior to your transmitting the information. For that reason, we ask that you do not send confidential information such as Social Security, credit card, or account numbers to us through an unsecured email.
How Do We Protect Your Information?
Information Security -- We utilize encryption/security software to safeguard the confidentiality of personal information we collect from unauthorized access or disclosure and accidental loss, alteration or destruction.
Evaluation of Information Protection Practices -- Periodically, our operations and business practices are reviewed for compliance with organization policies and procedures governing the security, confidentiality and quality of our information.
Employee Access, Training and Expectations -- Our organization values, ethical standards, policies and practices are committed to the protection of user information. In general, our business practices limit employee access to confidential information, and limit the use and disclosure of such information to authorized persons, processes and transactions.
How Can You Access and Correct Your Information?
You may request access to all your personally identifiable information that we collect online and maintain in our database by emailing us using the contact form provided to you within the site structure of our website.
Do We Disclose Information to Outside Parties?
What About Legally Compelled Disclosure of Information?
We may disclose information when legally compelled to do so, in other words, when we, in good faith, believe that the law requires it or for the protection of our legal rights.
Permission to Use of Materials
The right to download and store or output the materials in our website is granted for the user's personal use only, and materials may not be reproduced in any edited form. Any other reproduction, transmission, performance, display or editing of these materials by any means mechanical or electronic without our express written permission is strictly prohibited. Users wishing to obtain permission to reprint or reproduce any materials appearing on this site may contact us directly.
We are grateful for your donation and support of our organization. If you have made an error in making your donation or change your mind about contributing to our organization please contact us. Refunds are returned using the original method of payment. If you made your donation by credit card, your refund will be credited to that same credit card.
Automated Recurring Donation Cancellation
Ongoing support is important to enabling projects to continue their work, so we encourage donors to continue to contribute to projects over time. But if you must cancel your recurring donation, please notify us.