Details
Posted: 23-Oct-22
Location: New York, New York
Type: Full-time
Salary: Open
Job:
College Case Manager and Leaves & Returns Coordinator
Job Summary:
Reporting to the Dean for Academic Planning & Class Advising in the Deans' Office for Advising and Support, the College Case Manager and Leaves & Returns Coordinator will be a resource, advocate and support for students managing serious academic concerns or personal issues/emergencies, students who have been hospitalized, and students taking a leave of absence from the College. This position is also tasked with helping to facilitate a smooth return from leave of absence for students, and creating and organizing specific academic and social support programs, workshops and events tailored for this student population as they reintegrate into the Barnard community. The Case Manager and Leaves & Returns Coordinator will remain engaged in the student's academic return to campus for at least one semester to ensure all academic needs are met and support services are in place to help the student meet their academic goals. This is a position that focuses on supportive connection with students in order to foster a sense of belonging, with an acknowledgment of the multiple competing priorities that may be unique to this specific population of students. Strong assessment skills are also essential, as this role will serve as an adviser to the Dean for Academic Planning & Class Advising regarding leaves and returns data, trends, and program recommendations.
In addition to managing the leave of absence process for the College, this position will be responsible for chairing the Dean's Evaluation Committee, a Committee that meets weekly during the academic year to discuss students of concern. Responsibilities will include creating a summary report for the Committee each week and helping to provide an overview of each student's situation, all while maintaining an appropriate level of detail and confidentiality. Other important aspects of this role include liaising with individuals and departments across the Division and campus, a commitment to professional growth and development, and strong dedication to team collaboration and innovation.
Job Description:
Duties & Responsibilities:
Leave of Absence and Return from Leave Processes
Oversee and coordinate the College's leave of absence procedures. Make sure that the leaves & returns website is accurate and up to date, along with all policies and forms. Ensure timely updates to all posted information as needed.
Consult with students considering taking a leave of absence, and help them to consider all possible alternatives in addition to the potential leave. Refer students to additional academic or support resources when appropriate. Process all leave requests in a timely manner, coordinating with other offices (Financial Aid, Bursar, Primary Care Health Service, Furman Counseling) as appropriate.
Periodically reach out to students on leave of absence to discuss their plans to return to the College. Keep detailed notes regarding these interactions and students' plans.
Process all requests to return from leave, coordinating with other offices (Primary Care Health Services, Furman Counseling Center) when appropriate.
Plan and coordinate welcome back events for returning students each term and ongoing reintegration programming as needed and appropriate.
Follow up with students who have returned from leave of absence on a regular basis during their first semester back, connecting them with resources and support as needed.
In collaboration with the Dean for Academic Planning & Class Advising, continually assess the effectiveness of this program, paying particular attention to student experience. Collect and maintain accurate data on all aspects of the program for reporting purposes.
Case Management
Coordinates all non-clinical student case management for the College, developing and implementing both long- and short-term response plans. Examples of concerns include but are not limited to basic needs insecurity (i.e. housing, food, etc.), physical and mental health, adjustment concerns, student safety, personal/family crisis, and integration to campus life.
Maintain accurate and detailed student case records, track student performance, and when applicable develop reports on the academic success of the target population.
Serve as a liaison for students who are hospitalized; help students coordinate discharge planning for return to campus and academics, collaborating with health services and following up with the student's class dean and/or faculty when appropriate.
Develop and maintain a database of referral resources and community services.
Chair the Dean's Evaluation Committee (DEC). Prepare summary report for Committee members each week and ensure that each case is properly referred and handled.
Departmental Support
Skills, Qualifications & Requirements:
Knowledge, Skills & Abilities:
Strong written communication skills and outstanding interpersonal skills.
Proven track record working as a member of a team and within a collaborative work environment.
Exceptional organizational, planning, analytical and technical skills.
Demonstrated experience in working with students from a diverse set of backgrounds and within a multicultural environment.
Ability to establish and maintain effective working relationships with colleagues at all levels throughout the institution.
Ability to work independently, prioritize multiple projects and requests.
Demonstrated commitment to meeting students wherever they are in their educational journey and seeing them through to graduation.
Occasional evening or weekend work required.
Experience collecting and analyzing data a plus.
Qualifications:
A Master's Degree in a related field (such as social work, counseling, or student development) is required.
A minimum of three years full time experience in case management or related field.
Preferred qualifications:
Experience working as part of a case management support team
Experience in crisis intervention
Knowledge of behavioral intervention team policy and procedures
Demonstrated interest in and experience working with college-age populations, including diverse and/or underrepresented groups
A completed application must contain a cover letter, resume or vitae, and the names and contact information of three professional references.
Salary Range: $62,981-$67,981
Company:
Barnard College
Time Type:
Full time
