Career Center

The Office of the Dean of Students Case Manager is a unique and specialized position which blends the functions of non-clinical student consultation, program coordination of student referrals and intake, systems development for reporting and maintenance of student cases, leadership in addressing factors which contribute to student attrition, and working to improve student academic success.

This position coordinates the university's process for addressing the needs of students who have crises with academic, family, health, and other issues by providing referrals, follow-up services and, when necessary, withdrawing the student from the university.

The position serves as the primary communicator to academic deans and designees, health care and mental health providers, staff, and parents relative to students who need additional/other resources to succeed at East Carolina University and/or require withdrawal from the university. The Case Manager position collects, reviews, coordinates, and manages student cases that come to the Dean of Students Office through ECU Cares, direct telephone calls, e-mails, personal referrals and the University Behavioral Concerns Team (UBCT). The Case Manager reports directly to the Assistant Dean of Students/CARES Team Coordinator and may require work on evenings and weekends, as needed.

Applicants should be eligible to work in the United States.

The Division of Student Affairs actively supports the University's missions of education, research, and service by providing comprehensive programs and services to assist each student in developing intellectually, socially, morally, and culturally. The Division anticipates students' developmental needs throughout their collegiate experiences and promotes students development by fostering a community of learning, which encourages individual student involvement and participation. The Division of Student Affairs provides a broad range of support services, activities, and programs that seek to: Assist students in developing respect and appreciation for individual differences, interpersonal civility, and human rights. Enhance the learning environment, facilitate retention, and optimize the student experience. Accommodate the diverse needs of all students. Support a community environment that is welcoming, safe, and secure. Assist students in meeting their basic needs for housing, nutrition, and physical and emotional well-being. Provide the means for students to become active participants and leaders in their own learning. Assist students in developing logical thought processes and sound decision-making skills. Assist students in developing an appreciation of the arts. Moreover, the division seeks to contribute to the development of the whole individual by fostering in each student a deeper appreciation of the importance of life-long learning, individual responsibility, and human diversity. Through collaboration, the division provides programs and services that are grounded in theory, assessment, and sound practice.

At East Carolina University in the Division of Student Affairs, the Office of the Dean of Students is the campus resource for addressing and responding to student issues and concerns. Dean of Students office staff often serves as a liaison between students, faculty, staff and administrators. The Dean's Office staff assists students and family members who are navigating their way through various campus procedures and often helps to develop, articulate, disseminate and enforce East Carolina University rules, regulations, and policies.

The Office of the Dean of Students works directly with students to help solve problems, to assist with individual and group crisis management, and to advocate for students, when appropriate. Students are encouraged to visit staff in the Dean of Students office to discuss ideas, personal issues, or general concerns about student life at East Carolina University. Through connections with other university departments and offices, the Office of the Dean of Students supports the needs of students and student communities and identifies resources to address those needs.

The Office of the Dean of Students is committed to teaching civic engagement by cultivating a caring environment that values personal and academic integrity, respect for all people, and responsible citizenship where students are held accountable for their behavior. Through collaboration within the university, the Dean of Students office staff is invested in serving students in a safe, sound, healthy environment.