Career Center

Office of Equity and Civil Rights

The Office of Equity and Civil Rights is responsible for providing, promoting and coordinating the university's core values of inclusive excellence, equity and diversity and ensuring university compliance with non-discrimination laws, regulations and policies. 

UMBC is seeking a Civil Rights Case Manager who will report to the Director of the Office of Equity and Civil Rights/Title IX Coordinator.   The incumbent will provide supportive, educational, and administrative leadership to support UMBC’s Office of Equity and Civil Rights through case management.

UMBC offers competitive compensation.  This role starts at $72,500 and has over 4 weeks of vacation for regular full time roles. Tuition remission is also available.

What is it like to work at UMBC?  Check out Glassdoor or Indeed. And read about our recent award, UMBC is a 2022 Great College to Work for…. In every category.

A hybrid telework schedule may be available.

The Civil Rights Case Manager will provide supportive and administrative leadership to support UMBC's Office of Equity and Civil Rights (ECR). The Civil Rights Case Manager will have primary responsibilities for case intake and management. This position requires the ability to work with confidential and highly sensitive information and maintain confidentiality in compliance with university policies, procedures, and federal and state laws/regulations.

The Civil Rights Case Manager will coordinate closely with the ECR Director/Title IX Coordinator, to conduct initial assessments of all reports of sexual misconduct, discrimination, and harassment and conduct intakes with individuals who make a report and/or disclosure. The Civil Rights Case Manager will serve as the primary resource for managing and ensuring all parties, including students, faculty, and staff, have access to the appropriate supportive measures and campus and/or community resources and will coordinate the follow up and monitoring of the individuals for any additional supportive measures or resource referrals. The Civil Rights Case Manager will maintain comprehensive documentation using a case management system and produce relevant data reports as needed.

The Civil Rights Case Manager will build and maintain relationships with various campus departments, including but not limited to Counseling Services, Health Services, University Police, Women's Center, Academic Departments, and will provide care and support as students, faculty, and staff navigate the resolution process.

Primary Responsibilities:

• Review and respond to reports of sexual misconduct, discrimination, or harassment made via an online report portal, email, telephone, or from direct outreach from students, faculty, staff, or third parties; assess reports to identify immediate safety or urgent response needs and triage as needed.
• Conduct intake meeting with individuals who make a report or disclosure of sexual misconduct, discrimination, or harassment in a timely manner to gather additional information about the report, offer supportive measures and resources, explain the resolution options, policies, and procedures.
• Conduct an initial assessment based upon information received from report and intake meetings to determine appropriate next steps for resolution to include but not limited to determining when a report should be referred outside of ECR for resolution.
• Ensure that all parties involved in a case receive appropriate supportive measures and referrals to on and off campus resources to include monitoring for effectiveness and adjusting supportive measures and referrals as needed.
• Maintain comprehensive, up-to-date, accessible, and accurate documentation within the case management system, to include all reports, correspondence, notes, referrals, and action items. This includes timely creation, update, and closure of case in the case management system and entry of relevant case notes and documentation for Clery reporting.
• Coordinate case follow-up to include drafting and sending correspondence to reporters, parties, and other campus entities, providing timely updates to all parties involved, and monitoring case resolution timelines.

• Bachelor’s Degree preferably in Social Work, Psychology, Human Services, or a related field.
  
  
• Two years of experience working with matters related to civil rights/equal opportunity, specifically Title VI, Title VII, Title IX, Americans with Disabilities Act (ADA), Section 504 of the Rehabilitation Act, Clery Act, and/or VAWA.
  
  
• Proficiency with Microsoft Office and case management systems (e.g., Advocate, Maxient, or similar case management system).
  
  
• Strong administrative skills to include the ability to track case progression, meet established timelines, maintain accurate and detailed records, and follow-up as needed.
  
  
• Excellent written and verbal communication skills with a strong attention to detail, highly organized, and project management skills.
  
  
• Keen interpersonal skills, cultural awareness, and sensitivity to interact, collaborate, establish rapport, and maintain productive working relationships with students, faculty, administrators, and staff from diverse populations.
  
  
• Demonstrated ability to work with highly sensitive and private topics in a professional, confidential, unbiased, and consistent manner.

• At least one (1) year of experience serving as an EEO/AA/Title IX Coordinator or Investigator in a higher education setting is preferred.
• Experience in the field of threat assessment including knowledge of threat assessment concepts, models, and/or instruments is highly desirable.

A background check will be required. 

Upload a cover letter and a resume.  

UMBC offers a rich benefits package.

Regular and grant funded regular positions (Full benefits summary click here):

Generous Leave which includes accruing:

• 22 Days of Annual Leave  
• 15 Days of Sick Leave  
• 15 Holidays
• 3 Personal Days

Tuition Remission:

• 8 credit hours per semester
• Tuition remission at UMBC for eligible dependents after two years of FT employment

Additional Benefits:

• Life and disability insurance
• Retirement plans (including the choice of joining the pension plan)
• Professional development opportunities
• Wellness opportunities
• & Much more

Contingent II positions may include some benefits. 

Benefits offered align with type (Regular, Contingent II, etc.) of position. 

If you require a reasonable accommodation for a disability for any part of the employment process, please contact the Human Resources Department at 410-455-2337 or MD TTY Relay Service 1-800-735-2258 between 8:30 a.m. and 4:00 p.m. Monday through Friday.