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The University of Southern California (USC), founded in 1880, is the largest private employer in the City of Los Angeles. As an employee of USC, you will be a part of a world-class research university and a member of the "Trojan Family," which is comprised of the faculty, students and staff that make the university what it is.

Position Description

The Department of Psychiatry and the Behavioral Sciences at the Keck School of Medicine of USC is seeking a California-licensed clinician to serve as the Clinical Case Manager. The case manager will work in both environments at the Psychiatry and Behavioral Health Services (PBHS) clinic and at Keck Medical Center of USC Healthcare Consultation Center II (HC2).

Job Duties

The Case Manager will:

• Assist in the design of case management services and assessment for the PBHS and HC2.
• Work with patients and others to obtain information to assess patient needs, recommend treatment, and assess treatment progress
• Coordinate referrals to on-and-off campus services; provide regular follow up and assessment to ensure linkage and usage of referred services.
• Establish treatment programs by setting schedules and routines, coordinating provided services, and arranging resources needed.
• Provide risk assessment and crisis services, including the coordination and referral of 5150 assessments and hospitalizations and be the primary contact; assist with post-hospitalization coordination.
• Assist with student leaves when working at PBHS and coordinate with campus partners, including providing documentation and support related to student leaves, as needed.
• Provide regular check-ins with patients to promote continuity of care over holidays, summer, and while on waitlist for services
• Coordinate client’s discharge by reviewing and preparing discharge plans and post-discharge requirements.
• Monitor cases by verifying clients’ attendance and observing and evaluating treatments and responses.
• Conduct urgent appointments or emergent walk-ins or intakes, particularly if patient’s clinician is unavailable.
• Provide crisis intervention as needed
• Maintain confidential client records by reviewing case notes and client progress, and logging events
• Consult with service providers and community agencies on case management issues and needs
• Coordinate with USC Student Health Care Coordinators, as well as Keck Medical providers and Keck Hospital social work team, to ensure that patients are connected with services
• Communicate clients’ progress by participating in weekly interdisciplinary meetings and evaluations; disseminate results and obstacles to therapeutic team.
• Complete timely billing and documentation of services provided.
• Improve faculty and staff competence by providing educational resources.
• Perform case management duties for assigned patients
• May provide supervision of social work interns in Master’s degree programs in the future

We are seeking candidates who have strong clinical skills, are familiar with the duties associated with a university counseling center, and thrive in a fast-paced, collaborative, collegial, professional environment.

Minimum Qualifications

• Master’s degree in Social Work or Marriage and Family Therapy
• Licensed in the state of California
• Expertise in and prior experience providing case management and short-term treatment, including brief psychotherapy, stabilization and referral of serious mental illness, and crisis intervention
• Resilient, self-aware, and can thrive in a fast paced, demanding environment
• Multicultural competency in working with students and adults of color, from all economic classes, first generation students, LGBTQ identified individuals, and international students

Preferred Qualifications

• Work experience in college counseling centers
• Excellent diagnostic skills
• Experience working with issues encountered in late adolescence, including: transgender identity, men’s issues, sexual trauma, eating disorders, and substance use disorders
• Commitment to the highest ethical standards of professional practice and to professional integrity 
• Desire to continue to grow as a professional and committed to excellence

Application Deadline: Until position is filled.

Starting Date: Negotiable

This is a faculty position in the Department of Psychiatry and the Behavioral Sciences at the Keck School of Medicine of USC. The position is full-time. Salary is competitive, and contingent on experience. A generous benefits package includes health insurance, sick time, paid vacation, professional days, and a stipend for professional development.

The Department of Psychiatry strongly values diversity, equity, and inclusion and is committed to equal opportunity in employment. We prohibit discrimination based on race, color, religion, sex, age, national origin, sexual orientation, gender identity or expression, disability, veteran status, marital status, or any other legally protected status. All genders, BIPOC, LGBTQIA+, people with disabilities, and veterans are encouraged to apply.

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About University of Southern California (USC)

USC is the leading private research university in Los Angeles—a global center for arts, technology and international business. With more than 47,500 students, we are located primarily in Los Angeles but also in various US and global satellite locations. As the largest private employer in Los Angeles, responsible for $8 billion annually in economic activity in the region, we offer the opportunity to work in a dynamic and diverse environment, in careers that span a broad spectrum of talents and skills across a variety of academic and professional schools and administrative units. As a USC employee and member of the Trojan Family—the faculty, staff, students, and alumni who make USC a great place to work—you will enjoy excellent benefits, including a variety of well-being programs designed to help individuals achieve work-life balance.

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