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The University of Southern California (USC), founded in 1880, is the largest private employer in the City of Los Angeles. As an employee of USC, you will be a part of a world-class research university and a member of the "Trojan Family," which is comprised of the faculty, students and staff that make the university what it is.

The Department of Psychiatry and the Behavioral Sciences at the Keck School of Medicine of USC is seeking a California-licensed clinician to serve as Clinical Case Manager as part of a multi-disciplinary team. The clinical case manager will provide therapy and clinical case management services to USC students at the Psychiatry and Behavioral Health Services (PBHS) clinic at University Park Campus.  

This is a full-time faculty position with an academic appointment in the Department of Psychiatry and the Behavioral Sciences at the Keck School of Medicine of USC and clinical service assignment in Psychiatry and Behavioral Health Services clinic at University Park Campus (PBHS at UPC). A generous benefits package includes: Medical, dental, vision, life insurance, long-term care, disability, malpractice coverage and more (information about benefits can be found here); significant retirement benefits (USC makes a 10% contribution when you contribute 5%); tuition assistance for you and your family; paid professional days and parental leave; access to free continuing education credits through our Grand Rounds lecture series; and generous paid time off.

Description of the Faculty Practice

Located in a contemporary state-of-the-art facility in the Engemann Student Health Center on USC’s University Park Campus, the practice will serve USC students who require intensive or ongoing mental and behavioral health services. A multi-disciplinary team comprised of psychiatrists, psychologists, psychotherapists, and case managers will accomplish the practice’s mission of providing access to the highest quality of mental health care for all students.

Job Duties

The Case Manager will:

• Provide individual and group therapy, as well as clinical case management support to acute patients.
• Assist in the design of case management services and assessment for the PBHS at UPC.
• Work with patients and others to obtain information to assess patient needs, recommend treatment, and assess treatment progress
• Coordinate referrals to on-and-off campus services; provide regular follow up and assessment to ensure linkage and usage of referred services.
• Establish treatment programs by setting schedules and routines, coordinating provided services, and arranging resources needed.
• Provide risk assessment and crisis intervention services, including the coordination and referral of 5150 assessments and hospitalizations and be the primary contact; assist with post-hospitalization coordination.
• Assist with student leaves when working at PBHS and coordinate with campus partners, including providing documentation and support related to student leaves, as needed.
• Provide regular check-ins with patients to promote continuity of care over holidays, summer, and while on waitlist for services
• Coordinate client’s discharge by reviewing and preparing discharge plans and post-discharge requirements.
• Monitor cases by verifying clients’ attendance and observing and evaluating treatments and responses.
• Serve as part of a triage team by conducting urgent appointments or emergent walk-ins or intakes, particularly if patient’s clinician is unavailable.
• Provide crisis intervention as needed
• Maintain confidential client records by reviewing case notes and client progress, and logging events
• Consult with service providers and community agencies on case management issues and needs
• Coordinate with USC Student Health Care Coordinators, to ensure that patients are connected with services
• Communicate clients’ progress by participating in weekly interdisciplinary meetings and evaluations; disseminate results and obstacles to therapeutic team.
• Complete timely billing and documentation of services provided.
• Improve faculty and staff competence by providing educational resources.
• Perform case management duties for assigned patients
• May provide supervision of social work interns in Master’s degree programs in the future

We are seeking candidates who have strong therapeutic and crisis intervention skills, are familiar with the duties associated with a university counseling center, and thrive in a fast-paced, collaborative, collegial, professional environment.

Minimum Qualifications

• Master’s degree in Social Work or Marriage and Family Therapy
• Licensed in the state of California
• Expertise in and prior experience providing case management and short-term treatment, including brief psychotherapy, stabilization and referral of serious mental illness, and crisis intervention
• Resilient, self-aware, and can thrive in a fast paced, demanding environment
• Multicultural competency in working with students and adults of color, from all economic classes, first generation students, LGBTQ identified individuals, and international students

Preferred Qualifications

• Work experience in college counseling centers
• Training or certification in DBT and/or CBT
• Excellent diagnostic skills
• Experience working with issues encountered in late adolescence, including: transgender identity, men’s issues, sexual trauma, eating disorders, and substance use disorders
• Commitment to the highest ethical standards of professional practice and to professional integrity 
• Desire to continue to grow as a professional and committed to excellence

Application Deadline: Until position is filled.

Starting Date: Negotiable

The University of Southern California (USC), founded in 1880, is the largest private employer in the City of Los Angeles. As an employee of USC, you will be a part of a world-class research university and a member of the "Trojan Family," which is comprised of the faculty, students and staff that make the university what it is. USC is one of the world’s leading private research universities with approximately 48,500 students from all 50 states and boasts one of the largest international student bodies in the country. USC is located in the heart of Los Angeles, a culturally rich metropolitan city with a large ethnic and economically diverse population and is close to both beach and mountains with wonderful outdoor recreation opportunities. The mild temperatures along with the city’s average of 329 days of sun per year makes Los Angeles a wonderful city to live and work.

The annual base salary range for this position is $100,000-$146,000.  When extending an offer of employment, the University of Southern California considers factors such as (but not limited to) the scope and responsibilities of the position, the candidate’s work experience, education/training, key skills, internal peer equity, federal, state, and local laws, contractual stipulations, grant funding, as well as external market and organizational considerations.

The Department of Psychiatry and the Behavioral Sciences is committed to attracting and nurturing a diverse community dedicated to providing culturally informed, high-quality behavioral healthcare to a multicultural population. Both in our work environment and clinical practice, we embrace diversity across multiple dimensions. We aim to provide a safe, inclusive environment for our faculty, staff, residents, fellows, trainees, volunteers, patients, colleagues, and the multitude of stakeholders with whom we work. Through our clinical services, educational programs, research studies, and policy initiatives, we are committed to addressing health care disparities for historically underserved groups; to combating racism and anti-Blackness at all levels; and to promoting and ensuring social justice.

USC strongly values diversity, equity, and inclusion and is committed to equal opportunity in employment. We prohibit discrimination on the basis of race, color, religion, sex, age, national origin, sexual orientation, gender identity or expression, disability, veteran status, marital status, or any other legally protected status. All genders, BIPOC, LGBTQIA+, people with disabilities, veterans, bicultural/multicultural and bilingual/multilingual individuals are encouraged to apply.

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About University of Southern California (USC)

USC is the leading private research university in Los Angeles—a global center for arts, technology and international business. With more than 47,500 students, we are located primarily in Los Angeles but also in various US and global satellite locations. As the largest private employer in Los Angeles, responsible for $8 billion annually in economic activity in the region, we offer the opportunity to work in a dynamic and diverse environment, in careers that span a broad spectrum of talents and skills across a variety of academic and professional schools and administrative units. As a USC employee and member of the Trojan Family—the faculty, staff, students, and alumni who make USC a great place to work—you will enjoy excellent benefits, including a variety of well-being programs designed to help individuals achieve work-life balance.

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