Opportunities at WellMed, part of the Optum family of businesses. We believe all patients are entitled to the highest level of medical care. Here, you will join a team who shares your passion for helping people achieve better health. With opportunities for physicians, clinical staff and non-patient-facing roles, you can make a difference with us as you discover the meaning behind Caring. Connecting. Growing together.
The Healthcare Coordinator is responsible for successfully supporting patients with stable chronic health conditions to navigate the healthcare system. The Healthcare Coordinator assists in developing patient empowerment by acting as an educator, resource, and advocate for patients and their families to ensure a maximum quality of life. The Healthcare Coordinator interacts and collaborates with multidisciplinary care teams, to include physicians, nurses, pharmacists, laboratory technologists, social workers, and other educators. The Healthcare Coordinator works in a less structured, self-directed environment and performs all nursing duties within the scope of a LVN/LPN license of the applicable state board of nursing.
Works with the providers and clinic staff to identify patients with chronic disease diagnoses
Supports longitudinal care of the patient with stable chronic care conditions by:
performing focused assessment of chronic care conditions
performing medication reconciliation
conducting Motivational Interviewing and Self-Management Goal setting
providing patient education using standardized, approved educational materials
creating referrals to appropriate agencies and resources
Supports transition of the patient with stable chronic care conditions from inpatient to outpatient setting, by:
performing focused assessment of transitional needs
performing medication reconciliation
reviewing contingency plan
providing patient education using standardized, approved educational materials
assisting with post discharge needs such as prescriptions, transportation, Durable Medical Equipment (DME), appointments
Notifies providers and/or supervising RN of changes to patient’s health condition
Performs accurate and timely documentation in the electronic medical record
Participates in daily huddles and Patient Care Coordination (PCC) meetings
Prepares accurate and timely reports, as required, for weekly meetings
Maintains continued competence in nursing practice and knowledge of current evidence-based practices
May perform clinical tasks within their scope of practice
Performs all other related duties as assigned
You’ll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in.
Licensed Practical/Vocational Nurse with an active and unrestricted license to practice in the state of employment
Current BLS certification
2+ years of experience in a physician’s office, clinical or hospital setting
Knowledge of chronic diseases, especially COPD/asthma, diabetes, CHF and IHD
Proficient computer skills to work efficiently with electronic medical records
Experience related to patient education and/or motivational interviewing skills and self-management goal setting
Fluent written and verbal skills in English and Spanish
Excellent verbal and written skills
Solid interpersonal skills
Ability to interact productively with individuals and with multidisciplinary teams
Excellent organizational and prioritization skills
Physical & Mental Requirements:
Ability to lift up to 35 pounds
Ability to push or pull heavy objects using up to 35 pounds of force
Ability to sit for extended periods of time Ability to stand for extended periods of time
Ability to use fine motor skills to operate office equipment and/or machinery
Ability to receive and comprehend instructions verbally and/or in writing
Ability to use logical reasoning for simple and complex problem solving
At UnitedHealth Group, our mission is to help people live healthier lives and make the health system work better for everyone. We believe everyone–of every race, gender, sexuality, age, location and income–deserves the opportunity to live their healthiest life. Today, however, there are still far too many barriers to good health which are disproportionately experienced by people of color, historically marginalized groups and those with lower incomes. We are committed to mitigating our impact on the environment and enabling and delivering equitable care that addresses health disparities and improves health outcomes — an enterprise priority reflected in our mission.
Diversity creates a healthier atmosphere: UnitedHealth Group is an Equal Employment Opportunity/Affirmative Action employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, protected veteran status, disability status, sexual orientation, gender identity or expression, marital status, genetic information, or any other characteristic protected by law.
UnitedHealth Group is a drug - free workplace. Candidates are required to pass a drug test before beginning employment.
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