Career Center

Headquartered in Wilmington, Delaware, ChristianaCare is one of the country's most dynamic health care organizations, centered on improving health outcomes, making high-quality care more accessible and lowering health care costs. ChristianaCare includes an extensive network of outpatient services, home health care, urgent care centers, three hospitals (1,299 beds), a free-standing emergency department, a Level I trauma center and a Level III neonatal intensive care unit, a comprehensive stroke center and regional centers of excellence in heart and vascular care, cancer care and women's health.

ChristianaCare Offers

• Medical, Dental, Vision, Life Insurance, etc.
• Two retirement planning offerings, including 403(b) with company contributions
• Generous paid time off with annual roll-over and opportunities to cash out
• 12 week paid parental leave
• Tuition assistance
• Incredible Work/Life benefits including annual membership to care.com, access to backup care services for dependents through Care@Work, retirement planning services, financial coaching, fitness and wellness reimbursement, and great discounts through several vendors for hotels, rental cars, theme parks, shows, sporting events, movie tickets and much more!

We are seeking an energetic, motivated RN that wants professional autonomy and understands the importance of care coordination. The Case Manager is a vital member of the interdisciplinary team that is responsible to create, implement, and monitor treatment plans to ensure safe, timely, and effective transitions throughout the care continuum and discharge planning.

PRIMARY FUNCTION:

Oversees the utilization of healthcare resources, including discharge planning to facilitate the achievement of clinical, quality, financial and patient satisfaction goals.

PRINCIPAL DUTIES AND RESPONSIBILITIES:

UTILIZATION MANAGEMENT:

Reviews the admission assessment, collaborates with primary nurse and other health care providers to ensure a multidisciplinary plan-of-care is in place to meet identified patient care needs and desired outcomes.

Identifies system issues that serve as barriers to care. Participates in development and implementation of strategies to remove barriers and facilitate performance improvement measures.

CASE MANAGEMENT:

Identifies patients who have post-acute care, placement, and complex discharge planning needs based on a comprehensive assessment that includes physical, as well as psycho-social factors/needs.

Anticipates, initiates, and establishes a discharge plan for patients with post acute care needs, collaborating with the physician, nurse and other health care providers, the patient, their family/primary caregiver(s), third-party payers, and employer in accordance with established clinical guidelines, standards, and pathways.

PERFORMANCE IMPROVEMENT:

Reviews patients' progress with members of the health care team. Monitors use of clinical pathways, verifying appropriate use and progress toward identified patient care outcomes. Monitors compliance with National Patient Safety Goals within assigned unit.

Participates in monthly unit-based PI meetings to improve compliance with National Patient Safety Goals and JCAHO on-going readiness efforts. Assists with data collection and implementation of action plans for CMS, JCAHO, AHA Quality Initiatives as well as CCHS defined measures.

EDUCATIONAL/LEADERSHIP REQUIREMENTS:

Completes a minimum of 8 continuing education credits (CEU'S) per year in Utilization and/or Case Management.

Demonstrates on-going commitment to the department by serving as a preceptor, providing inservice and/or educational presentations annually, and participating in unit-based PI initiatives to include organizational and regulatory monitors and/or measurements. Actively participates in department operational planning work groups.

Demonstrates commitment and leadership in specialty through membership in professional organizations such as CMSA, ACMA, etc. attending meetings at a minimum on an annual basis and sharing updates with colleagues.

EDUCATION AND EXPERIENCE REQUIREMENTS:

Registered Nurse with BSN required within 3 years of hire and Delaware or Compact State RN Licensure. Related work experience in Utilization Management, Case Management and or Home Care. BLS preferred.

Maintains 30 documented hours of relevant continuing education related to licensure requirements. Some continuing education should be related to role enhancement and changes of clinical practice within assigned area.

SPECIAL REQUIREMENTS:

• Active RN Licensure, in good standing.
• Case Management Certification (CCM) required within 18 months of eligibility.