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RN Case Manager
The Case Manager is responsible for managing chronic illness patients with regards to the Patient Centered Medical Home (PCMH) to promote effective education, self-management support, and timely healthcare delivery to achieve optimal quality outcomes. Is proactive in assisting the Center to achieve the goals of the PCMH. Supports and follows through with the vision, mission, goals and objectives of the Family Healthcare of Hagerstown. Ensuring quality of care by coordinating treatment provided to patients diagnosed with chronic illnesses. Collaborates with provider and practice staff in identifying appropriate patients including diabetics, patients with depression and hypertension for case management utilizing PCMH guidelines. Ensures patient’s labs are up-to-date
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