The Director of Case Management (DCM) serves under the general direction of the Associate Vice President for Health, Wellness, and Student Services, and leads the Case Management department, known on campus as SJSU Cares. The unit identifies and intervenes to assist students experiencing emerging distress or deterioration relating to their health, well-being, basic needs, and/or academic progress. The Director of Case Management leads the department to provide services and resources for students with complex mental and physical health concerns, learning disabilities, transition/adjustment barriers, safety concerns, and/or basic needs gaps that are reported or referred to the Case Management department. The Director of Case Management brings commitment to student dignity, support, and ac