Complex Care Managers provide comprehensive care management services to Michigan Medicine patients with complex medical and psychosocial needs.  They possess extensive experience at working with vulnerable adults and/or children and knowledge/skills in accessing programs and resources to address social determinants of health both within and outside of the Michigan Medicine.As a central member of the patients? multidisciplinary health care team, the Complex Care Manager (CCM) works to engage patients with a focus on improving patient experience, strengthening care teams, improving health and reducing costs.  Care management of complex patients involves advocacy, collaboration and organization of patient care activities to facilitate optimal delivery of health care services.