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Department

Job Summary

Under minimal supervision, provides individualized telephonic and/or face to face transitional case management services for individuals who require intensive support and monitoring, including medical, behavioral, and/or substance abuse services on a time-limited basis during transition from critical events such as incarceration, homelessness, and/or drug use. Assists and educates patients to seek appropriate care and services at Denver Health for outpatient follow-up and enrolling in care. Works closely and collaboratively with community-based organizations, clinical providers, medical systems and interdisciplinary care teams to outreach, engage and advocate for the provision of timely, cost effective use of medical care and behavioral health services to facilitate high quality outcomes. Provides support to the Correctional Transitions Clinic (CTC) and CTC team members in assisting with patient recruitment and referral, program development, and workflow for new projects as directed.

The case manager will be part of the Infectious Diseases (ID) Clinic which is one of four clinics within the Public Health Institute at Denver Health. The ID Clinic team is strongly committed and passionate about providing HIV care and prevention services to an underserved community including LGBTQIA+ persons.  This position will be dedicated to our low-barrier drop-in clinic for people with HIV and substance use who have complex needs and history of medication adherence difficulties.  The optimal candidate will work well within a team, willing to provide intensive case management, and have a passion for improving the lives of all people with HIV."

Essential Functions:

• Provide expanded transitional case management services for transitions from incarceration, rehabilitation facilities, and/or homelessness to Denver Health?s clinical resources (20%)
• Establish/strengthen the relationship between the individual and the support services needed after reentry, housing security, and/or clean, sober living (20%)
• Direct the selection of goals, interventions, and services based on patients? needs (20%)
• Provide wrap-around services to ensure a successful transition back into the community (20%)
• Create processes for individuals becoming Denver Health patients so they are connected with Enrollment Services, the Appointment Center, and other departments, as needed. (20%)

Education:

• Bachelor's Degree in Psychology, Sociology, Criminal Justice field, preferred, OR a closely related behavioral health field Required

Work Experience:

• 4-6 years Three- five years of experience working with diverse populations in a correctional facility, homeless shelter, rehabilitation facility or experience working in a healthcare facility that serves challenging (homeless, violent behavior, addictions, corrections, substance abuse, etc.) patients. Required

Knowledge, Skills and Abilities:

• Intermediate knowledge of the correctional and/or justice department(s)
• Intermediate knowledge of the community resources needed for reentry at Denver Health?s integrated care system
• Ability to create and strengthen partnerships in the community and seek out resources for inmates upon reentry
• Strong oral and written communication skills
• Proven ability to work effectively, both individually and as a team, with populations that have been incarcerated, mental health and substance abuse issues, violent behavior, and/or addiction tendencies
• Must be empathetic to needs of inmates, homeless individuals, and those in rehabilitation facilities
• Knowledge of community resources available to challenging populations
• Subject matter expert for various community advisory councils that serve to better connect corrections and Denver Health
• Bilingual in English/Spanish preferred
• Knowledge of Epic and other electronic health records systems
• Knowledge of Microsoft Office suite products

Shift

Work Type

Salary

Benefits

• Outstanding benefits including up to 27 paid days off per year, immediate retirement plan employer contribution up to 9.5%, and generous medical plans

• Free RTD EcoPass (public transportation)

• On-site employee fitness center and wellness classes

• Childcare discount programs & exclusive perks on large brands, travel, and more

• Tuition reimbursement & assistance

• Education & development opportunities including career pathways and coaching

• Professional clinical advancement program & shared governance

• Public Service Loan Forgiveness (PSLF) eligible employer+ free student loan coaching and assistance navigating the PSLF program 

• National Health Service Corps (NHCS) and Colorado Health Service Corps (CHSC) eligible employer

Our Values

• Respect

• Belonging

• Accountability

• Transparency

All job applicants for safety-sensitive positions must pass a pre-employment drug test, once a conditional offer of employment has been made.

Denver Health is an integrated, high-quality academic health care system considered a model for the nation that includes a Level I Trauma Center, a 555-bed acute care medical center, Denver?s 911 emergency medical response system, 10 family health centers, 19 school-based health centers, Rocky Mountain Poison & Drug Safety, a Public Health Institute, an HMO and The Denver Health Foundation.

As Colorado?s primary, and essential, safety-net institution, Denver Health is a mission-driven organization that has provided billions in uncompensated care for the uninsured. Denver Health is viewed as an Anchor Institution for the community, focusing on hiring and purchasing locally as applicable, serving as a pillar for community needs, and caring for more than 185,000 individuals and 67,000 children a year.

Located near downtown Denver, Denver Health is just minutes away from many of the cultural and recreational activities Denver has to offer.

We strongly support diversity in the workforce and Denver Health is an equal opportunity employer (EOE).

Denver Health values the unique ideas, talents and contributions reflective of the needs of our community. For more about our commitment to diversity visit: https://www.denverhealth.org/for-professionals/careers/diversity-and-inclusion

Applicants will be considered until the position is filled.

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About Denver Health

Take your career to the next level at Denver Health, where we offer a robust benefits package and endless opportunities for growth. Denver Health is a nationally-ranked, locally-trusted, premier healthcare institution located in the heart of Denver, Colorado.Twenty-five percent of all Denver residents, or approximately 150,000 individuals, receive their health care here. We are known as an integrated health care system that encompasses multidisciplinary academic specialties, a community health system, a level I adult trauma center, pediatric emergency and urgent care center home to Denver Public Health and many of the nation's leaders in medicine.Denver Health is an Equal Opportunity Employer At Denver Health we pride ourselves on our commitment to diversity. Equal opportunity is a fundamental principle of Denver Health. As an equal opportunity employer, Denver Health is committed to recruit, hire, promote and administer all human resource actions in a non-discriminatory manner. Denver Health is committed to providing equal opportunities in all business practices and to all persons regardless of age, race, color, national origin, genetic information, religion, sex, pregnancy, disab...ility, sexual orientation, gender identity, gender expression, marital status or veteran status (collectively “protected status”). Denver Health strives to maintain a work environment that is free from unlawful harassment and discrimination and will not tolerate any such conduct by employees or directed at employees within the scope of their employment. Read the full Human Resources Employee Principles and Practices policy.

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