Care Case Manager


Job Identification: 17234
Posting Date:
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Job Description:
What We're Looking For

The LHSON Care Case Manager (CCM) will provide consultation, case management services and coordinate care for nursing students who are experiencing mental health and wellness concerns based on referrals received from faculty, staff and students. They liaison with campus, university and community partners to ensure clear communication about appropriate resources to students. They will serve as a member of the Baylor-wide care team that meets twice a month to report on different students and their concerns. Additionally, they will provide limited after hour crisis management services for student crisis situations. This position will also provide student programming for wellbeing initiatives and food insecurity efforts.

A Master's degree and three years of relevant experience are required. Five years of experience are preferred.

Applicants must currently be authorized to work in the United States on a Full-Time basis.

What You Will Do

• The CCM will serve as a point person for referrals of nursing student of concern. The CCM will outreach and meet with student to ensure the student has knowledge and adequate access to resources for the unique needs of their situation. The CCM will assist students in navigating the university and resource processes. Tracks and follows up with students for a 2-4 week (typical) period of time after providing them with appropriate resources in order to ensure continuity of care, and to ensure that people get setup with resources and do not end up 'falling through the cracks'.
• This position will work closely with the entire LHSON faculty and staff and coordinate outreach efforts to facilitate support for students of concern. They will also serve as a primary contact with our counseling service partner. They will also provide or coordinate educational programs / trainings around mental health, wellness, and support resources. Organize staff / faculty mental health trainings. Coordinate LHSON food insecurity efforts and the LHSON Store.
• The CCM will maintain appropriate, accurate, and timely documentation for the students they support. The position will also prepare regular statistical reports of student support.
• The CCM will attend LHSON staff / faculty meetings and campus care team meetings. Research national trends to implement safety and support programs for students. Respond to email and calls in a timely manner.
• The CCM will provide limited after hour crisis management services for student crisis situations. Coordinate crisis management situations with LHSON leadership, BSWH police, Care Team, and any other campus / community partner needed in the situation.
• Perform all other duties as assigned to support Baylor's mission
• Ability to comply with University policies
• Maintain regular and punctual attendance

What You Can Expect

As part of the Baylor family, eligible employees receive a comprehensive benefits package that includes medical, dental, and vision insurance, generous time off, tuition remission, and outstanding automatic retirement contributions. Baylor has a comprehensive benefits plan that supports you and your family's wellbeing and allows you to be a part of the life of a vibrant and active college campus. To learn more, go to Baylor Benefits & Advantages.

Explore & Engage

Learn more about Baylor and our strategic vision, Illuminate. Also, explore our great hometown of Waco and the many opportunities to engage locally. If you are new to Central Texas, This is Waco!


About Us:
Baylor University is a private not-for-profit university affiliated with the Baptist General Convention of Texas. As an Affirmative Action/Equal Opportunity employer, Baylor is committed to compliance with all applicable anti-discrimination laws, including those regarding age, race, color, sex, national origin, military service, genetic information, and disability. Baylor's commitment to equal opportunity and respect of others does not undermine the validity and effect of the constitutional and statutory protections for its religious liberty, including, without limitation, the religious organization exemption under Title VII of the Civil Rights Act of 1964, the religious exemption to Title IX of the Education Amendments of 1972, and the Free Exercise Clause of the First Amendment to the United States Constitution, among others. Baylor encourages women, minorities, veterans, and individuals with disabilities to apply. EEO/M/F/Vets/Disabled

To apply, visit https://ejof.fa.us2.oraclecloud.com/hcmUI/CandidateExperience/en/sites/BaylorCareers/job/17234







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