Department: Institutional Equity and Compliance-0851
Description of Work:
UNL is committed to creating a campus free from discrimination and harassment. The Case Manager will play an important role in the University's response to discrimination and harassment based on race, color, ethnicity, national origin, sex, pregnancy, sexual orientation, gender identity, religion, disability, age, genetic information, veteran status, marital status, and/or political affiliation. The Case Manager will report to the Assistant Director for Institutional Equity and Compliance/Title IX Coordinator. The Case Manager's primary responsibility is to oversee intake and case management of reports of discrimination, harassment, and retaliation submitted to the Office of Institutional Equity and Compliance (IEC). The Case Manager will be responsible for assessing incoming reports for safety concerns, policy applicability, and jurisdiction; managing initial outreach to parties and conducting intake meetings; serving as the point of contact and information resource for parties involved in IEC processes; evaluating options and recommending supportive measures; coordinating referrals to campus partners to implement supportive measures for parties; documenting and ensuring timeliness of outreach, intake, and supportive measures; maintaining, organizing, and closing case files; consulting with the Title IX Coordinator to assign complaints to Civil Rights Investigators; recommending action steps to Civil Rights Investigators; completing initial risk assessments and referrals for emergency removal; managing Clery Act reporting responsibilities; assisting with miscellaneous reporting requirements and case data analysis; facilitating hearings to resolve complaints; and completing other duties as assigned.
The University of Nebraska-Lincoln seeks to attract and retain a high-performing and diverse workforce in which employees' differences are respected and valued to better meet the varying needs of the diverse populations we serve. The university fosters a diverse and inclusive work environment that promotes collaboration so that all individuals are able to participate and contribute to their full potential. As an EO/AA employer, the University of Nebraska considers qualified applicants for employment without regard to race, color, ethnicity, national origin, sex, pregnancy, sexual orientation, gender identity, religion, disability, age, genetic information, veteran status, marital status, and/or political affiliation. See https://www.unl.edu/equity/notice-nondiscrimination.
Minimum Required Qualifications:
Bachelor's degree and one year of related experience; equivalent combination of education/experience considered. Exceptional written and verbal communication skills. Excellent interpersonal skills, including the demonstrated ability to listen well and demonstrate sensitivity to and respect for individual needs. Excellent judgment with the ability to manage highly sensitive and confidential information. Excellent attention to detail and critical thinking skills. Ability to maintain confidentiality and neutrality obligations. Excellent organizational skills necessary to effectively manage a substantial caseload. Proficiency in Microsoft Office, including Outlook, Word, and Excel. Ability to create, maintain, and generate reports from a database. Ability to work with individuals who have experienced interpersonal violence. Knowledge of Americans with Disabilities Act, Rehabilitation Act, Title VI, Title VII, Title IX, and other laws.
Preferred Qualifications:
Bachelor's degree in student affairs, higher education administration, social work, psychology, or related discipline. Two years of office experience in a field such as health care, law, higher education, or other setting involving case management. Demonstrated ability to work with individuals who have experienced interpersonal violence. Demonstrated knowledge of the Americans with Disabilities Act, Rehabilitation Act, Title VI, Title VII, Title IX, and other laws. Proficiency in using case management software such as Maxient. Experience tracking and maintaining data. Experience developing data-based reports and presenting data. Previous experience in case management.
With over 25,000 students, the University of Nebraska-Lincoln is a diverse educational insitution with international stature. The intellectual center for the state of Nebraska and beyond, we are a land-grant, top tier national research-extensive insitution. Part of the Big Ten conference, Big Ten Academic Alliance, our mission includes growing relationships and resources that enable the University of Nebraska to change lives.