The Medication Assistance Program Coordinator (MAPC) functions as an integral member of the health care team to reflect a culture of cooperation, enthusiasm and mutual respect. This position coordinates patient access to medications necessary for their treatment, regardless of their ability to pay for both inpatients and outpatients of the Ohio State University Medical Center and Arthur G James Cancer Hospital. The MAPC works with the patient and prescriber to obtain free and discounted pharmaceuticals and grant awards for patients (uninsured, indigent, etc.) from pharmaceutical manufacturer patient assistance programs (PMAPs), non-profit disease-based assistance and state and local agencies.

The Medication Assistance Program Coordinator is knowledgeable about PMAPs, pharmaceutical terminology, insurance coverage (limitations, requirements, eligibility, pharmacy formulary, prior authorization, coordination of benefits etc.), available community and national resources, ICD-10 codes, and determinants of financial need. Displays an understanding of pharmaceutical terminology (brand, generic, dose, route, etc). They provide all customers (patients and clinicians) with accurate and up-to-date information and work closely with financial counselors and clinical staff to assist patients who otherwise cannot afford medication to gain access to therapy