Student Services serves both the University and the individual student by working in a holistic manner with students who are experiencing higher levels of distress, life challenges, or barriers, which could be interfering with their ability to be successful. The Student Affairs Case Managers can step in, assess basic needs security, assess threats/risks to self and community, advocate for, assist, and work with students to provide them with or connect them to the appropriate resources, while considering what is best for them academically and personally. While the case managers are trained to understand basic case management duties, each case manager is assigned a specific caseload with focus areas including: SJSU Cares [basic needs], Behavioral Intervention [high levels of distress; har