Career Center

The Dean of Students Case Manager coordinates a response for complaints, grievances, student conduct appeals and medical /compassionate withdrawals. The Case Manager assists the Assistant Dean of Students with overall case management by triage referrals, coordinating interventions, tracking students' completion of recommendations. The individual works closely with other campus resource providers, clinicians, student affairs units, and community support systems in coordinating in timely resolution.

Support an on-going caseload of students who benefit from a systems approach to student success, wellness and retention. Manage all data, functions and information in the Maxient database related to students of concern and maintain adherence to guidelines for disclosure and access. Triage referrals, schedule and coordinate interventions, assist in care plan development. Follow up with students to ensure compliance with recommendations. Assist with campus-wide trainings on identifying and responding to students of concern, creating a community of care, and goals of the team for individuals and the university. Identify the network of on and off campus services to assist students. Provide timely communication with the BIT members and other university administrators regarding students of concern and update case progression in the electronic database. Serve as a liaison and coordinate institutional referral processes between the BIT and campus stakeholders, including follow up with referral sources. Design and implement outreach efforts targeting students, faculty, and staff, including presentation and marketing materials. Conduct a needs assessments and design and implement evaluation processes. Work closely with Counseling and Psychological Services, Apartment and Residence Life, and various campus resources and other partners on the coordination and enhancement of referrals and services. Provide support and consultation to the faculty and staff involved when students of concern are referred.

Master's degree from an accredited institution in social work, higher education and student affairs, counseling, public health or related field. Five (5) years of experience in a specific student personnel position at a college or university or the equivalent experience. Previous experience working with a behavioral intervention team or students of concern. Ability to assess services and learning outcomes. Ability to identify problems, use sound judgment and reasoning to make crucial decisions autonomously. Understanding of the application of FERPA, medical privacy guidelines, and other applicable laws and policies.

Understanding of mental health terminology, including diagnostic criteria; Experience conducting presentations to both large and small groups; Direct experience working with traditional/non-traditional aged college students; Knowledge of current trends in alcohol education and risk reduction practices; Knowledge and utilization of the Maxient database system or other electronic case management system; Ability to take initiative and to balance multiple priorities.

Applicants must include in their online resume the following information: 1) Employment history: name of company, period employed (from month/year to month/year), job title, summary of job duties and 2) Education: school name, degree type, and major.