STDT LIFE DEV SPEC 3 (Administrative Case Manager)
University of California Davis
Application
Details
Posted: 11-Mar-23
Location: Davis, California
Salary: Open
Internal Number: 3994169
STDT LIFE DEV SPEC 3 (Administrative Case Manager)
Department Description
Serves as one of several Administrative Case Managers housed in the Office of Student Support and Judicial Affairs (OSSJA). The Case Manager is a Student Affairs professional with student mental health expertise serving in a nonclinical role, not as a personal therapist or treatment provider. Administrative Case Managers work as a cohesive team to support students in distress whose academic experience is being impacted.
Job Summary
Under the direction of the Associate Director of Student Support and in consultation with other campus units including Student Health and Counseling Services (SHCS), the Administrative Case Manager coordinates services and campus response to UC Davis students experiencing varying degrees of emotional distress related to mental health issues, meeting basic needs, financial issues, academic difficulties, interpersonal concerns, etc. The Administrative Case Manager works as part of a team responsible for ensuring the coherent and effective integration and deployment of services. Serves as a point of contact to provide information, advice, and assistance to stakeholders who are dealing with distressed students. Charts action plan for assessing and managing individual needs of distressed students as well as those of other stakeholders affected by the situation. Assists students in accessing on and off campus resources and support services, including mental health services, meeting basic needs, financial resources, academic assistance, etc. Provides trainings for members of the campus community related to distressed students and students of concern. Identifies and implements strategies to increase services, support, and advocacy for all student populations and ensures the delivery of antiracist, culturally responsive, and equity-centered services to meet the needs of student populations. Each position will have a unique area of coordination/focus but will support the team and cases broadly so employee may be asked to support other areas of coordination as back up. The areas of coordination/focus include the following: College of Agriculture and Environmental Sciences, College of Letters and Science, Community Services, Disability Support, Diverse Student Community Support, Graduate Studies, and Respondent Services.
RECRUITMENT PERIOD ONE MONTH: Applicants will be screened after two weeks; and then on a weekly basis. The position can be filled prior to the removal date.
PHYSICAL DEMANDS - N/A
WORK ENVIRONMENT
Position responds to crisis situations and interacts with potentially dangerous students.
The Smoke and Tobacco Free Environment policy is intended to provide a healthier, safer, and more productive work and learning environment for the entire UC community. The University of California prohibits smoking and tobacco use at all University owned or leased properties, or facilities operated by UC staff or faculty. Smoking and tobacco use are strictly prohibited in indoor and outdoor spaces, parking lots, residential space, and University vehicles. https://ucdavispolicy.ellucid.com/documents/view/271
MINIMUM QUALIFICATIONS
Minimum Education/Experience:
Bachelor's or Associate's Degree in related field or at least five years of experience in case management.
Experience working in a higher education or similar setting providing advice, guidance, and/or support.
Experience working within a multi-cultural and highly diverse environment. Understanding of how these aspects of life experience may be relevant to crisis situations.
Minimum Knowledge, Skills, and Abilities (KSA) :
Demonstrated knowledge of young adult mental health and basic needs issues. Knowledge of general needs of college students, developmental stages, and risk factors for college student population inclusive of undergraduate, graduate and professional students.
Demonstrated communication skills to listen, speak and write effectively about sensitive subjects, including interviewing skills to elicit and synthesize information, and to effectively confront difficult situations and individuals.
Critical thinking and applied problem-solving skills to address complex, sensitive, and multifaceted situations.
Demonstrated commitment to diversity, equity, inclusion, and cultural humility, understanding of social justice, the dynamics of power and privilege, and social identities (e.g., sex, gender, gender identity, gender expression, sexual orientation, race, class, ethnicity, disability, religion, socioeconomic background, immigration status, size, and other identities). Demonstrated skills in furthering equity and combating systemic oppression.
PREFERRED QUALIFICATIONS
Preferred Education/Experience:
Advanced degree in counseling, psychology, or related field.
Experience working with individuals in distress and responding to crisis and high-risk situations related to individuals and/or experience working with a behavioral intervention team (BIT).
Preferred Knowledge, Skills, and Abilities (KSA) :
Knowledge and experience using Advocate or other electronic case management systems.
Broad knowledge of social justice concepts, practices, and experience in articulating the intersections of identities.
Cultural competency to advocate on behalf of historically underrepresented and underserved communities.
SPECIAL REQUIREMENTS
Background Check
This position is a critical position and subject to a background check. Employment is contingent upon successful completion of background investigation including criminal history and identity checks.
The University of California has implemented a SARS-CoV-2 (COVID-19) Vaccination Program SARS-CoV-2 Vaccination Policy (ucop.edu) covering all employees. To be compliant with the policy, employees must submit proof of vaccination or a University-approved exception or deferral.
Diversity, Equity, Inclusion and Belonging
At UC Davis, we're solving life's most urgent challenges to bring a fuller, healthier, and more resilient world within reach. We grow from every challenge we take on and we don't just maintain - we improve.
We recognize that creating an inclusive and intellectually vibrant organization means understanding and valuing both our individual differences and our common ground. The most comprehensive solutions come from the most diverse minds and you belong here.
The University of California is an Equal Opportunity/Affirmative Action Employer advancing inclusive excellence. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, age, protected veteran status, or other protected categories covered by the UC nondiscrimination policy.
The University of California is an Equal Opportunity/Affirmative Action Employer advancing inclusive excellence. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, age, protected veteran status, or other protected categories covered by the UC nondiscrimination policy.
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UC Davis is the home of the Aggies — go-getters, change makers and problem solvers who make their mark at one of the top public universities in the United States. Since we first opened in 1908, we’ve been known for standout academics, sustainability and Aggie Pride as well as valuing the Northern California lifestyle. These themes are woven into our 100-plus-year history and our reputation for solving problems related to food, health, the environment and society.Our 5,300-acre campus is in the city of Davis, a vibrant college town of about 68,000 located in Yolo County. The state capital is 20 minutes away, and world-class destinations such as the San Francisco Bay Area, Lake Tahoe and the Napa Valley are within a two-hour drive.
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