1. Provides specialized information on administrative, academic, financial aid, and procedural matters to students, prospective students, faculty, and staff. 2. Assists staff, faculty and students with the completion of forms. Identifies and resolves errors through contact with students and University departments. Maintains logs and records of activities. 3. Compiles statistical data and information. Establishes and maintains filing systems. 4. Uses computer terminal to input and retrieve data. Merges and manipulates filing systems. Monitors and reconciles financial data. 5. Keyboards letters, memoranda and other materials. Composes general written material. 6. Schedules and coordinates conferences, meetings, appointments, and classrooms. 7. May oversee and instruct support staff. 8. Performs clerical functions incidental to office activities.

Required Skill/ability 1:  Demonstrated knowledge of anatomy and medical terminology.

Required Skill/ability 2:  Familiarity with MAC operating system with average typing skills.

Required Skill/ability 3:  Proven excellent communication and interpersonal skills, reliable and dependable with the ability to deal effectively with all levels of staff to resolve concerns/issues in a professional manner.

Work Week:  Standard (M-F equal number of hours per day)

Posting Position Title:  Office Assistant 3

University Job Title:  Office Assistant 3 - Case Management

Four years of related work experience, two of them in the same job family at the next lower level, and high school level education; or two years of related work experience and an Associate's degree; or an equivalent combination of experience and education.

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