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About Us
WakeMed Named Top Hospital Employer to Work for in NC,
according to a ranking published by Forbes magazine - as determined by employee ratings on an independent survey.
Serving the community since 1961, WakeMed Health & Hospitals is the leading provider of health services in Wake County, North Carolina. With a mission to improve the health and well-being of our community, we are committed to providing outstanding and compassionate care. It all starts with putting patients and families at the forefront.
WakeMed has three acute care hospitals and a physical rehabilitation hospital for a total of 970-beds. We also have three healthplexes throughout the region with stand-alone, 24/7 emergency departments and a variety of outpatient services. Our growing network of physician practices include more than 350 physicians representing nearly every specialty, with locations across our service area.
WakeMed offers many patient-focused and professional job opportunities, and we are dedicated to helping you achieve your personal and professional goals in any way that we can. At WakeMed, you are not just an employee – you are family.
WakeMed is located in one of the most vibrant areas of the United States, known as the Triangle of North Carolina. The Triangle, including Raleigh, Durham, Chapel Hill and surrounding communities, is consistently ranked among the best places to live and work in the United States. So whether you prefer rural, suburban or urban living, you’ll find it here — along with a moderate climate and welcoming, diverse communities for families and individuals.
Benefits
At WakeMed Health & Hospitals, our commitment to the health and well-being of our community begins right here at home with the WakeMed family.
We are proud to offer a competitive benefits package and many programs and services to help our employees grow personally and professionally and provide the security they need, for today and tomorrow. Our comprehensive benefits program includes:
We think it’s pretty simple – we care for our employees and our employees care for the community.
At WakeMed, we are guided by a simple — yet powerful – mission: to improve the health and well-being of our community by providing outstanding and compassionate care to all.
To deliver on this mission, we employ a team of more than 10,000 dedicated, compassionate individuals who share our passion for putting others first and commitment to our unique culture: The Wake Way.
The Wake Way has been a vital part of who we are and what we do for the past 60 years. The Wake Way means going above and beyond to help our patients, their families and each other, providing not only outstanding medical treatment, but the care and caring that leads to healing. It is a commitment to caring that goes far beyond our walls, as we work to make our community a healthier place to live, work and play.
It’s because of the Wake Way that people are proud to spend 40, 45 and even 50 years as members of the WakeMed family.
Diversity
WakeMed is committed to providing an inclusive work and patient care environment where differences are valued and everyone is respected.
Diversity, inclusion and access have been core to WakeMed's mission and values since its founding more than 60 years ago. From the beginning, WakeMed has been dedicated to providing outstanding and compassionate care to all who seek our services, regardless of age, race, religion or ability to pay.
As our community has grown, so too has our commitment to providing the resources needed to meet the diverse needs of our patients and provide a positive patient experience as well as high-quality, safe care, recognizing that individual needs and preferences differ.
Video
Vision
Mission
WakeMed is committed to improving the health and well-being of our community by providing outstanding and compassionate care to all.
Vision
WakeMed will be the provider of choice and the preferred partner for quality healthcare and community health by:
Collaborating with physicians, employees, volunteers and others to engage, educate and guide our community to take charge of their health and well-being
Transforming patient care delivery through high quality, coordinated services for the best value.
Ensuring we are the best minds and biggest hearts.
Values
We foster trust while demonstrating transparency, accountability, integrity and honesty in all that we do.
We provide a quality experience to all we serve and ensure dignity and respect throughout the healing process.
We are a leader in patient safety, innovation, and education.
We empower and respect physicians, nurses, volunteers, and all members of our healthcare team while recognizing achievements and encouraging development.
We ensure sound financial stewardship by operating a well-managed, goal-directed, fiscally responsible organization.
We partner with others whose culture and values enhance our ability to improve the health of our community.
What Information Do We Collect?
When you visit our website you may provide us with two types of information: personal information you knowingly choose to disclose that is collected on an individual basis and website use information collected on an aggregate basis as you and others browse our website.
Personal Information You Choose to Provide
We may request that you voluntarily supply us with personal information, including your email address, postal address, home or work telephone number and other personal information for such purposes as correspondence, placing an order, requesting an estimate, or participating in online surveys.
If you choose to correspond with us through email, we may retain the content of your email messages together with your email address and our responses. We provide the same protections for these electronic communications that we employ in the maintenance of information received by mail and telephone.
Website Use Information
Similar to other websites, our site may utilize a standard technology called "cookies" (see explanation below, "What Are Cookies?") and web server logs to collect information about how our website is used. Information gathered through cookies and server logs may include the date and time of visits, the pages viewed, time spent at our website, and the sites visited just before and just after ours. This information is collected on an aggregate basis. None of this information is associated with you as an individual.
How Do We Use the Information That You Provide to Us?
Broadly speaking, we use personal information for purposes of administering our business activities, providing service and support and making available other products and services to our customers and prospective customers. Occasionally, we may also use the information we collect to notify you about important changes to our website, new services and special offers we think you will find valuable. The lists used to send you product and service offers are developed and managed under our traditional standards designed to safeguard the security and privacy of all personal information provided by our users. You may at any time to notify us of your desire not to receive these offers.
What Are Cookies?
Cookies are a feature of web browser software that allows web servers to recognize the computer used to access a website. Cookies are small pieces of data that are stored by a user's web browser on the user's hard drive. Cookies can remember what information a user accesses on one web page to simplify subsequent interactions with that website by the same user or to use the information to streamline the user's transactions on related web pages. This makes it easier for a user to move from web page to web page and to complete commercial transactions over the Internet. Cookies should make your online experience easier and more personalized.
How Do We Use Information Collected From Cookies?
We use website browser software tools such as cookies and web server logs to gather information about our website users' browsing activities, in order to constantly improve our website and better serve our users. This information assists us to design and arrange our web pages in the most user-friendly manner and to continually improve our website to better meet the needs of our users and prospective users.
Cookies help us collect important business and technical statistics. The information in the cookies lets us trace the paths followed by users to our website as they move from one page to another. Web server logs allow us to count how many people visit our website and evaluate our website's visitor capacity. We do not use these technologies to capture your individual email address or any personally identifying information about you.
Notice of New Services and Changes
Occasionally, we may use the information we collect to notify you about important changes to our website, new services and special offers we think you will find valuable. As a user of our website, you will be given the opportunity to notify us of your desire not to receive these offers by clicking on a response box when you receive such an offer or by sending us an email request.
How Do We Secure Information Transmissions?
When you send confidential personal information to us on our website, a secure server software which we have licensed encrypts all information you input before it is sent to us. The information is scrambled en route and decoded once it reaches our website.
Other email that you may send to us may not be secure unless we advise you that security measures will be in place prior to your transmitting the information. For that reason, we ask that you do not send confidential information such as Social Security, credit card, or account numbers to us through an unsecured email.
How Do We Protect Your Information?
Information Security -- We utilize encryption/security software to safeguard the confidentiality of personal information we collect from unauthorized access or disclosure and accidental loss, alteration or destruction.
Evaluation of Information Protection Practices -- Periodically, our operations and business practices are reviewed for compliance with organization policies and procedures governing the security, confidentiality and quality of our information.
Employee Access, Training and Expectations -- Our organization values, ethical standards, policies and practices are committed to the protection of user information. In general, our business practices limit employee access to confidential information, and limit the use and disclosure of such information to authorized persons, processes and transactions.
How Can You Access and Correct Your Information?
You may request access to all your personally identifiable information that we collect online and maintain in our database by emailing us using the contact form provided to you within the site structure of our website.
Do We Disclose Information to Outside Parties?
We may provide aggregate information about our customers, sales, website traffic patterns and related website information to our affiliates or reputable third parties, but this information will not include personally identifying data, except as otherwise provided in this privacy policy.
What About Legally Compelled Disclosure of Information?
We may disclose information when legally compelled to do so, in other words, when we, in good faith, believe that the law requires it or for the protection of our legal rights.
Permission to Use of Materials
The right to download and store or output the materials in our website is granted for the user's personal use only, and materials may not be reproduced in any edited form. Any other reproduction, transmission, performance, display or editing of these materials by any means mechanical or electronic without our express written permission is strictly prohibited. Users wishing to obtain permission to reprint or reproduce any materials appearing on this site may contact us directly.
We are grateful for your donation and support of our organization. If you have made an error in making your donation or change your mind about contributing to our organization please contact us. Refunds are returned using the original method of payment. If you made your donation by credit card, your refund will be credited to that same credit card.
Automated Recurring Donation Cancellation
Ongoing support is important to enabling projects to continue their work, so we encourage donors to continue to contribute to projects over time. But if you must cancel your recurring donation, please notify us.