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MultiCare is a not-for-profit health care organization with more than 20,000 team members, including employees, providers and volunteers. MultiCare has been caring for our community for well over a century, since the founding of Tacoma’s first hospital and today is the largest community-based, locally governed system of health in the state of Washington, serving communities across Washington and Northern Idaho.
MultiCare’s comprehensive system of health includes numerous primary care, urgent care and specialty services — including Mary Bridge Children’s Hospital & Health Network; MultiCare Indigo Urgent Care; Pulse Heart Institute; MultiCare Medical Associates, affiliated physicians; MultiCare Rockwood Clinic, the largest multispecialty clinic in the Inland Northwest region; and MultiCare Connected Care, our Accountable Care Organization.
Eleven hospitals complete the organization: Allenmore Hospital, Auburn Medical Center, Capital Medical Center, Covington Medical Center, Deaconess Hospital, Good Samaritan Hospital, Mary Bridge Children’s Hospital — the Puget Sound region’s only children’s hospital and state-designated Level II Pediatric Trauma Center for Western Washington — Navos Behavioral Health Hospital, Valley Hospital, Tacoma General Hospital — which is home to the South Puget Sound region’s only Level IV Neonatal Intensive Care Unit — and Wellfound Behavioral Health Hospital.
Our core values of Respect, Integrity, Stewardship, Excellence, Collaboration and Kindness, serve as our guiding principles and impact every aspect of our organization, including how we provide patient care and what we expect from each other.
MultiCare is also proud of our commitment to workforce diversity and culturally competent care. This commitment is led by our CEO and supported through employee education and community outreach.
We’ve been caring for Northwest communities for more than 100 years. We’re proud of the recognition we’ve received, including our “best employer” award from Forbes magazine. But, the best reward of all is the many lives we’ve improved or saved while focused on our mission of “Partnering for Healing and a Healthy Future.”
You care for our patients. Let us care for you.
You have a life outside MultiCare and we want you to live the very best version of that life. MultiCare’s benefits are designed to support you and your family’s health and wellness. Also, key to living your best life, is reaching your professional goals – MultiCare wants to position you for success. We work hard at MultiCare because we care – and not just about our patients and the community. We care for each other.
We know you can’t take great culture to the bank. That’s why we’re committed to ensuring staff in every role receive a fair and competitive wage. A competitive wage ensures stability and peace of mind for you and your family.
You give your best to patients, their families and our communities. But to give your best, you’ve got to be at your best. We have generous paid time off and leave policies in addition to high-quality health plans to help you stay at your best.
We want you to experience growth and success at MultiCare so that you’ll want to stay and continue your career with us. It’s so important to us that you have professional opportunities and the right resources so that you feel supported to thrive. Here are our resources to support professional growth.
Our most valuable asset at MultiCare are employees. That is why we offer a wide range of well-being offerings to support you at every level. MultiCare is committed to providing a culture of well-being within our organization and supporting our employees so they can thrive both at work and in their personal lives.
At MultiCare, we believe that everyone should have the opportunity to live a healthy life free from racism, injustice, discrimination and violence. We believe all patients are deserving of care that is high quality, safe, equitable, compassionate and culturally sensitive. And we are committed to building a diverse workforce, as a diverse workforce benefits both employees and patients by offering an inclusive place to provide and receive care.
At MultiCare, we are committed to building a diverse workforce. Fostering a diverse workforce benefits both employees and patients by offering an inclusive place to provide and receive care. People from different backgrounds serve in a number of roles in our facility. While we may come from different experiences, we all share the same goal of providing high quality patient care.
Racism and discrimination have no place in our health system. That’s true for our relationships with our patients and that’s true for our relationships with our colleagues. MultiCare has developed a number of education programs for our employees so they have the tools they need to care for all our patients in a compassionate and respectful manner. Those programs include:
Culturally Competent Care Training
LGBTQ Core Competency & Sex, Orientation, Gender Identity and Pronouns (SOGI-P) Data Collection Training
Qualified Bilingual Staff Program Leader Harassment and Discrimination Training
The Belonging Program
Recently, as part of the discussions about equity, diversity, inclusion and belonging that our organization has been engaged in since June, we have begun developing a more comprehensive Belonging Program. This program will serve as an overall guide to our organization as we travel on our Belonging Journey, with a special focus on our employees.
Patient and Community Programs
MultiCare has a long history of supporting the diverse communities we serve to help them overcome health disparities and work toward healthier futures. In addition to the numerous partnerships, we have cultivated over the years with like-minded organizations, we have developed programs of our own.
MultiCare will be the Pacific Northwest’s highest value system of health.
What Information Do We Collect?
When you visit our website you may provide us with two types of information: personal information you knowingly choose to disclose that is collected on an individual basis and website use information collected on an aggregate basis as you and others browse our website.
Personal Information You Choose to Provide
We may request that you voluntarily supply us with personal information, including your email address, postal address, home or work telephone number and other personal information for such purposes as correspondence, placing an order, requesting an estimate, or participating in online surveys.
If you choose to correspond with us through email, we may retain the content of your email messages together with your email address and our responses. We provide the same protections for these electronic communications that we employ in the maintenance of information received by mail and telephone.
Website Use Information
Similar to other websites, our site may utilize a standard technology called "cookies" (see explanation below, "What Are Cookies?") and web server logs to collect information about how our website is used. Information gathered through cookies and server logs may include the date and time of visits, the pages viewed, time spent at our website, and the sites visited just before and just after ours. This information is collected on an aggregate basis. None of this information is associated with you as an individual.
How Do We Use the Information That You Provide to Us?
Broadly speaking, we use personal information for purposes of administering our business activities, providing service and support and making available other products and services to our customers and prospective customers. Occasionally, we may also use the information we collect to notify you about important changes to our website, new services and special offers we think you will find valuable. The lists used to send you product and service offers are developed and managed under our traditional standards designed to safeguard the security and privacy of all personal information provided by our users. You may at any time to notify us of your desire not to receive these offers.
What Are Cookies?
Cookies are a feature of web browser software that allows web servers to recognize the computer used to access a website. Cookies are small pieces of data that are stored by a user's web browser on the user's hard drive. Cookies can remember what information a user accesses on one web page to simplify subsequent interactions with that website by the same user or to use the information to streamline the user's transactions on related web pages. This makes it easier for a user to move from web page to web page and to complete commercial transactions over the Internet. Cookies should make your online experience easier and more personalized.
How Do We Use Information Collected From Cookies?
We use website browser software tools such as cookies and web server logs to gather information about our website users' browsing activities, in order to constantly improve our website and better serve our users. This information assists us to design and arrange our web pages in the most user-friendly manner and to continually improve our website to better meet the needs of our users and prospective users.
Cookies help us collect important business and technical statistics. The information in the cookies lets us trace the paths followed by users to our website as they move from one page to another. Web server logs allow us to count how many people visit our website and evaluate our website's visitor capacity. We do not use these technologies to capture your individual email address or any personally identifying information about you.
Notice of New Services and Changes
Occasionally, we may use the information we collect to notify you about important changes to our website, new services and special offers we think you will find valuable. As a user of our website, you will be given the opportunity to notify us of your desire not to receive these offers by clicking on a response box when you receive such an offer or by sending us an email request.
How Do We Secure Information Transmissions?
When you send confidential personal information to us on our website, a secure server software which we have licensed encrypts all information you input before it is sent to us. The information is scrambled en route and decoded once it reaches our website.
Other email that you may send to us may not be secure unless we advise you that security measures will be in place prior to your transmitting the information. For that reason, we ask that you do not send confidential information such as Social Security, credit card, or account numbers to us through an unsecured email.
How Do We Protect Your Information?
Information Security -- We utilize encryption/security software to safeguard the confidentiality of personal information we collect from unauthorized access or disclosure and accidental loss, alteration or destruction.
Evaluation of Information Protection Practices -- Periodically, our operations and business practices are reviewed for compliance with organization policies and procedures governing the security, confidentiality and quality of our information.
Employee Access, Training and Expectations -- Our organization values, ethical standards, policies and practices are committed to the protection of user information. In general, our business practices limit employee access to confidential information, and limit the use and disclosure of such information to authorized persons, processes and transactions.
How Can You Access and Correct Your Information?
You may request access to all your personally identifiable information that we collect online and maintain in our database by emailing us using the contact form provided to you within the site structure of our website.
Do We Disclose Information to Outside Parties?
What About Legally Compelled Disclosure of Information?
We may disclose information when legally compelled to do so, in other words, when we, in good faith, believe that the law requires it or for the protection of our legal rights.
Permission to Use of Materials
The right to download and store or output the materials in our website is granted for the user's personal use only, and materials may not be reproduced in any edited form. Any other reproduction, transmission, performance, display or editing of these materials by any means mechanical or electronic without our express written permission is strictly prohibited. Users wishing to obtain permission to reprint or reproduce any materials appearing on this site may contact us directly.
We are grateful for your donation and support of our organization. If you have made an error in making your donation or change your mind about contributing to our organization please contact us. Refunds are returned using the original method of payment. If you made your donation by credit card, your refund will be credited to that same credit card.
Automated Recurring Donation Cancellation
Ongoing support is important to enabling projects to continue their work, so we encourage donors to continue to contribute to projects over time. But if you must cancel your recurring donation, please notify us.