JOB SUMMARY:

The Clinical Nurse Case Manager (CNCM) facilitates the collaborative interdisciplinary process of case management encompassing assessment, planning, facilitation, care coordination, evaluation appropriate to the scope of licensure. The CNCM advocates for options and services to meet the patients' and family's comprehensive health needs through communication and available resources to promote quality cost-effective outcomes for the identified patient population.

The CNCM participates in quality improvement activities, exemplifies professionalism, and promotes a customer-friendly environment by utilizing ServiceFIRST behaviors in interactions with patients, families, and staff members.


MINIMUM QUALIFICATIONS:
Education/Licensure/Specialized Training:

Education: Graduation from an accredited school of Nursing with a Bachelors degree in Nursing preferred.

Licensure/Certification:
i. Licensed to practice nursing in the State of Texas.
ii. Related specialty certification required within two years of employment.
iii. Basic Life Support from a hospital-based American Heart Association (AHA) approved program.
iv.Other certificates as required by unit/service.

Work Experience:
i. Two (2) years experience as RN in appropriate to area assigned;
ii. One (1) year experience in Case Management, Quality Management, Coding or Discharge Planning preferred.

Management/Experience: One (1) year leadership experience preferred.

Equipment Operated: PC and typical medical equipment related to job duties.


SPECIAL REQUIREMENTS:

1. Communication Skills:
Above Average Verbal (Heavy Public Contact)
Exceptional Verbal (e.g., Public Speaking)
Bilingual Skills Required: No Language(s): Spanish preferred
Writing /Composing: (Correspondence/ Reports)

2. Other Skills:
Analytical, Medical Terms, Mathematics, PC, Word Proc.

3. Work Schedule:
Weekends, Holidays, Flexible, Travel, On Call